2 of 2 Knowledge Management Jobs in Exeter

retain accountability for field adoption.· Gather seller and stakeholder feedback, identify adoption barriers, and coordinate agreed remediation, additional enablement, or optimization activity.· Build reusable knowledge and clear support paths that reduce dependence on one-off live support and make information easier to find.Seller Workflow & Process Improvement· Develop practical knowledge … actions.· Summarize results, lessons learned, unresolved issues, and recommended next steps at the end of a project or major phase.· Contribute reusable templates, documentation, knowledge, and delivery practices that improve the maturity and consistency of the Seller Workflow & Experience Enablement function.QualificationsRequired· Bachelor's degree in business, Technology, Marketing, Operations ...

will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency, quality and adoption. … work closely with Partners, General Counsel, Knowledge Management, Innovation, Legal Operations and Technology teams to solve real business challenges.ResponsibilitiesLead workflow discovery sessions with customers to understand current legal processes, identify pain points and define opportunities for AI-enabled improvement.Design, configure and deploy AI-enabled workflows and skills that ...