1 to 2 of 2 Knowledge Transfer Jobs in Exeter with Remote Work Options

who is friendly, patient, and happy engaging with customers of all levels while demonstrating professionalism. This is combined with a strong technical background and knowledge necessary for the delivery of 1st to 2nd Line support. JOB SPECIFICATION: 2nd Line Support Engineer You will prioritise and manage workload effectivity, ensuring … parties. Assist in ensuring due diligence is given to security and backup procedures associated hardware/software, data, and Information systems. Responsibility to create knowledge articles for peer use and knowledge transfer between Service Desk levels. Provide training where necessary to all team members. Following company policies more »

for supporting a number of hybrid cloud tools as well as training others in their use Involvement in planning and product upgrade roadmaps Providing knowledge transfer to the team to ensure no single points of failure exist Requirements of the Technical Support Engineer include: High level of technology more »