1st/2nd Line IT Support Technician
- Hiring Organisation
- Cluett Reeve Ltd
- Location
- Fareham, Hampshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £32,000 per annum
Central Fareham with parking! Fully office based. Job Description: An opportunity for a Helpdesk Analyst to provide 1st/2nd Line Service De sk support to customers assisting them with hardware and software problems. This will include installing, diagnosing, repairing, maintaining and upgrading all software and hardware to ensure … optimal performance. You will troubleshoot problem areas, either in person, by telephone or remote access to provide resolution. Responsibilities: Ensuring customers support issues are logged and recorded with a sufficient amount of detail Ability to resolve support issues within a pressurised environment Taking ownership of support calls ...