resolve service desk calls in line with SLAs. Deploy and maintain desktop images and software using SCCM. Perform basic diagnostics and troubleshooting of user and system issues. Support Windows10 workstations and Windows Server environments. Manage Active Directory, Group Policy and participate in maintenance activities. Get involved in broader project work depending on your … and interest. Operate in a security-cleared environment supporting a military training site (SC clearance will be arranged if not already held). Required Skills & Experience: Understanding of Windows OS (ideally Windows10). Working knowledge of Windows Server 2016/2019. Basic SCCM experience (imaging, deployment). Familiarity with Active Directory More ❯
time. What’s in it for you? Salary : £28,000 - £34,000 Location : Fareham: full-time, office-based Tech Variety : Work across multiple environments and industries, supporting M365, Windows Server, VMware, networking, and more Team Culture : Tight-knit service desk where you’ll be supported, challenged, and valued Career Growth : Exposure to 3rd line engineers and project work … for 1st line, resolving more complex support tickets across infrastructure and end-user tech Supporting external customers remotely (and occasionally on-site if needed) Working across Microsoft 365, Windows Server, AD, Exchange, and virtualisation platforms Troubleshooting light networking issues, switches, firewalls, DNS, DHCP Logging, managing, and owning tickets from start to resolution Helping to keep documentation up to … you’ll bring to the table: Proven experience in a 2nd line IT support role, ideally in an MSP or multi-customer environment Strong knowledge of Microsoft tech: Windows10/11, M365, Windows Server, Active Directory Some hands-on experience with VMware or similar virtualisation platforms A solid understanding of basic networking – enough More ❯
personnel to include provision, recording of solutions and providing repairs and continued service. We are looking for keen candidates with knowledge of IT, devices and an understanding of Windows10 and device repair, and possibly some limited experience with Desktop support, although training in all aspects will be provided for the right candidate. The role is More ❯
bespoke/personalised versions of applications such as Microsoft 365. IT Support Engineer - Technical Skills/Experience required: Prior experience within an IT Support/2nd Line role Windows10/11 – Administration and Support Supporting bespoke/personalised versions of applications Application Support: Patching applications on server and application support on inhouse built applications. MicrosoftMore ❯
