2 of 2 IT Technician Jobs in Faringdon

IT Support Technician – Faringdon, Oxfordshire MFK Recruitment is delighted to be supporting our long-standing client in Faringdon with the recruitment of an IT Support Technician. We have successfully placed 45 professionals with this company over the past five years—32 of whom are still thriving there today! This is a forward-thinking, ambitious organisation that values … career development and progression, making it an excellent environment for those eager to grow and succeed. The successful candidate will join a small, supportive team of Engineers on-site. Some local travel will be required, so a full driving licence and access to a vehicle are essential. IT Support Technician - Key Responsibilities: Manage all incidents and customer … requests from receipt to resolution and closure. Ensure service level agreements (SLAs) are consistently met. Complete all administrative tasks and documentation promptly. Maintain accurate records using IT Service Management tools. Promote best practices and follow change control processes. Plan and organise workload effectively to maximise productivity. Review progress and performance regularly with the Team Lead. IT Support Technician More ❯

We have an exciting opportunity for a 1st Line IT Support Technician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress and … succeed. 1st Line IT Support Technician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control … process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience working with SLA’s Able More ❯