SLA Jobs in Faringdon

2 of 2 SLA Jobs in Faringdon

1st Line Support - Education

Faringdon, Oxfordshire, England, United Kingdom
PLANET RECRUITMENT SERVICES LTD
Windows 10/7 IT Inductions to new staff members Setting up new staff members and managing passwords Responsible for managing the sites IT helpdesk and ensuring we meet SLA's Maintain IT documentation such as Assets/Authentication docs/Maintenance schedule Maintain audio visual equipment around the site, Update tickets logged to our Service desk A working knowledge More ❯
Employment Type: Full-Time
Salary: £25,000 - £28,000 per annum
Posted:

1st Line IT Support Technician

Faringdon, Oxfordshire, England, United Kingdom
MFK Recruitment
are keen to progress and succeed. 1st Line IT Support Technician - main responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure• To ensure service level agreement standards are met• To promptly complete any admin paperwork and documentation• Keep accurate records of all site information using IT Service Management tools• Promote best practices and adhere to … 1st Line IT Support Technician - skills & experience: • Experience in using Windows Server/Active Directory• Experience in using Office 365 Admin• Exposure to Cloud support (desirable)• Experience working with SLA’s• Experience in Timekeeping and Administration Some highlights of working with my client: • Personalised training platform• Skills assessment and personalised progression plans• Microsoft Gold Partner and Google Partner• Microsoft and More ❯
Employment Type: Full-Time
Salary: £26,000 - £28,000 per annum
Posted: