ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement … as the main point of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously assess the IT … service delivery process and implement improvements that enhance efficiency, effectiveness, and customer satisfaction. Lead root cause analysis for service delivery issues and define corrective actions. ChangeManagement: Ensure that changes to the IT environment are implemented smoothly with minimal disruption to service. Oversee the changemanagement process, ensuring compliance with Defence sector standards. Compliance and Governance More ❯
Farnborough, Hampshire, South East, United Kingdom
Damia Group Ltd
willing to stand still. Wants to continually develop new skills and undertake personal training. Integrity - Promote a high professional standard at all times. Experience in working with multiple project management methodologies Responsibilities: Project management- The ability to manage all aspects of project delivery, including forecasting, changemanagement and risk management. Oversee deliverables from cross-functional teams … ability to identify problems collaboratively and develop actions/solutions, communicating both to key stakeholders and presenting information through reports, dashboards and slides as appropriate. Commercial awareness- Providing contract management, supplier management. Market experience working within the UK Defence & Security sector is advantageous. Qualifications: Bachelor's or Master's degree in Business, Engineering, Project Management, or related fields … preferred or equivalent experience. Relevant certifications (e.g., APMP, Prince2, Agile Certification) Strong project management, risk management, and procurement management skills. Familiarity with the Agile, Waterfall and Shape Up profiles and methodologies. DV Clearance DV cleared Senior Project Manager - Farnborough (Hybrid), a driving licence and a willingness to travel between the customer site is essential- £75-80k More ❯
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
DXC Technology Inc
this senior position the Advisor Business Consultant is a lead voice in client business analysis, consultation, service design, and delivery, specifically addressing ServiceNow as an enabler to drive organizational change and improvement. Providing process and technical expertise as a consulting service to clients; contributing to the design and delivery of ServiceNow solutions including customer engagement, user requirement definition, changemanagement, engagement management, configuration of technical infrastructure components, business focused testing and training. You will develop and demonstrate specialised knowledge and skills in ServiceNow as an enterprise solution. Responsibilities: You will be a part of a team of specialists principally delivering ServiceNow solutions to a diverse client base. Providing consultative support to lead the client engagement facilitating … solutions; training the client. Requirements: The ideal candidate will have several years experience in ServiceNow design and development in a consulting environment. An understanding of Business Analysis and Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of platform delivery and enhancement. You will have obtained the following More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
HR Inspire
opportunities, wider campaign focus and customer & market demand. Drive initiatives to enhance the customer journey, from discovery to post-purchase with data at the heart of all decisions Project Management of actionable recommendations, implementation plans, ecommerce roll-out projects, and changemanagement activities Project Management for the delivery of the Central Fulfilment Model Prepare process documentation … Support ad-hoc tasks Collaborate with cross-functional teams (internally and externally) to ensure successful project outcomes About you: Essential Requirements: 3+ years of experience in consulting, ecommerce, project management or relevant corporate and digital roles Strong knowledge of e-commerce principles and environment, including promotional strategies, customer journey mapping, and trading cycles Ability to analyse complex data sets More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Queen Square Recruitment Limited
other mission-critical system environments Desirable Skills: Experience working with DevOps teams or supporting deployment pipelines Strong collaboration skills with technical and non-technical stakeholders Familiarity with compliance and changemanagement processes in regulated industries Esther Urtecho Senior Delivery Consultant London | Bristol | Amsterdam More ❯
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Applicable Limited
a strong background in leading complex, cross-functional initiatives across global and matrixed organizations. Demonstrated success in establishing and scaling strategic business functions such as Centres of Excellence, Program Management Offices (PMOs), Product Operations, or New Product Development frameworks within enterprise environments. Extensive experience leading large-scale, multinational programs that drive enterprise-wide transformation, with a focus on operational … efficiency, business agility, and customer value. Strong understanding of Organizational ChangeManagement (OCM) principles, with practical experience embedding OCM strategies into business transformation initiatives. Proven track record in the successful delivery of digital and technology-enabled solutions, with familiarity in Agile methodologies, DevOps, and iterative delivery frameworks. Established credibility in client-facing roles, with a history of building … robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and More ❯
Farnborough, Hampshire, England, United Kingdom Hybrid / WFH Options
Sopra Steria
and incidents to ensure the availability of systems, interoperability and applications. Completing root cause analysis. Continually improving systems and processes to improve the efficiency of the service. Participating in changemanagement and capacity planning activities. What you will bring: Strong Windows and Linux sysadmin expertise. Proficient with one or more high level programming languages such as JavaScript, Python … Background working with enterprise orchestration tooling, including the Aria Automation suite or Rundeck. Background working with virtulisation platforms to include VMWare Cloud Foundation stack or Proxmox. Familiarity with Configuration Management and Infrastructure as Code (Iac), including supporting tooling such as Terraform and Ansible. Experience building Continuous Integration/Continuous Deployment (CI/CD) pipelines, along with supporting tooling such More ❯