1 of 1 IT Support Analyst Jobs in Farnborough

We are currently recruiting for a telecommunications company for the role of 2nd Line Support IT Analyst. This is an exciting opportunity to join a forward-thinking organisation at the forefront of wireless connectivity solutions, where you'll play a key role in delivering high-quality technical support … the escalation point for advanced technical issues, performing thorough diagnostics and troubleshooting via remote tools and deep technical expertise Collaborate closely with 1st Line Support to elevate security standards, appropriately escalate unresolved issues, and coordinate with third-party vendors to drive resolutions Identify, initiate, and process change requests, actively … participate in change approval meetings, and help enhance incident management procedures Deliver on-site support as needed, including installations, hardware decommissions, and acting as a technical representative - comprehensive training provided. Main Skills/Requirements: A full UK driving licence and access to a personal vehicle are essential Demonstrated hands More ❯