Technical Support/Customer Service Executive
Farnborough, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
PASS by everyLIFE
investigate, test and replicate customer issues to identify causes of problems. Work with connected technology providers to effectively implement integrated solutions or solve problems effecting customers. Research and understand app log files and identify user behaviour to help diagnose an issue. Document and share workarounds or key steps on how to use features via our Help and Support Centre … the UK social care market. We exist to support care services to be the best that they can be. We design, build, release, manage and support software and mobile applications that are crucial parts of the care being given to tens of thousands of people across the UK. We must get it right, every day! Our ideal teammates More ❯
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