We are seeking a highly skilled and experienced IT ServiceDelivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex servicedelivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: ServiceDelivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement … Serve as the main point of contact for stakeholders, ensuring that servicedelivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously More ❯
QiO Technologies is looking for an ambitious, customer facing, Director of Engineering Services Delivery who will be responsible developing and validating innovative engineering solutions and directing senior development engineers to achieve outstanding customer success. The role requires previous experience in the IoT, Industrial and software sector as well as knowledge across one or multiple vertical industries such as Manufacturing … Aerospace, Steel, Glass, Oil & Gas. Job Responsibilities - Overall responsibility and accountability for QiO customer service delivery. - Ensure the management of servicedelivery processes, across key functional areas: 1. Pre-Sales Accelerator 2. Engineering 3. Common Services 4. Project management 5. Data science - Manage a team: performance management and interpersonal communication duties. - Collaborate with senior staff to meet … deliverables timeframe. - Provide regular progress, roadblock, and opportunity reports to senior management. - Ensure customer issues, communications, workshops are planned and managed. - Work with delivery partners and partner ecosystem. Job Requirements Minimum: BSc/BEng in Engineering or Computer Science. Preferred: An advanced degree in Engineering and knowledge of mechanical and/or electrical control systems preferred. 10+years' experience in More ❯
Job Title: Client Delivery Executive (CDE) Location: UK (with travel across data centre sites) Department: Client Experience Reports To: Head of CDEs Role Overview This role serves as the single point of accountability for client servicedelivery across critical environments for a Data Centre Operator. You will lead the client experience journey-building trusted relationships, managing onboarding … addressing issues, and ensuring service excellence across all post-sales activities. Key Responsibilities Act as the main liaison between the client and internal teams to ensure servicedelivery meets expectations Build strong, long-term client relationships and lead regular service reviews Coordinate onboarding, site familiarisation, and ongoing support Manage and resolve client issues quickly and effectively … Support order management by capturing requirements and liaising with internal departments Drive continuous improvement in servicedelivery and client engagement Assist with audits, site tours, workshops, and reporting on service performance Skills & Experience Strong background in data centre servicedelivery Excellent stakeholder management and communication skills Ability to build rapport quickly and act as a More ❯
Job Title Field Service Engineer Oxford/Reading Job Description The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work both individually and as part of a wider team to install, maintain and repair our wide range of technologically … and software system failures using established procedures and information. Determining most cost effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by 7 working pattern. You are a part of a regional team of collaborative Field Service Engineers … who are expected to work to the highest standards to ensure first class service is delivered to our customer base whilst ensuring Quality & Regulatory standards are adhered to in this heavily regulated industry. You are reporting directly to the District ServiceDelivery Manager . To succeed in this role, you'll need a customer-first attitude and More ❯
Job Title Field Service Engineer MRI - London Job Description Job Posting Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than ever before and while we are proud of what we … do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs. The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work both individually and as part of … and software system failures using established procedures and information. Determining most cost effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by 7 working pattern. You are a part of a regional team of collaborative Field Service Engineers More ❯
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Lenovo
more visit , and read about the latest news via our StoryHub . Description and Requirements Join Lenovo Hybrid Cloud Services (HCS) Professional Services team as Power and Cooling (PNC) Delivery Manager! You will be responsible for the end-to-end planning, execution, and delivery of advanced cooling systems across high-performance computing (HPC), AI, and enterprise data center … and expand your experience and skills in a dynamic, complex organization and to deliver across our major customer sites. Your Key Responsibilities: Project Management & Execution :Lead end-to-end delivery of cooling infrastructure projects (liquid and air-based), from design through commissioning, ensuring alignment with thermal models and resiliency standards. Stakeholder & Partner Engagement: Act as the main point of … teams. Innovation & Sustainability :Promote sustainable cooling technologies, reduce PUE and carbon footprint, and stay updated on industry trends and emerging solutions. What You bring: Experience in data center infrastructure delivery, with a focus on cooling systems. Proven experience managing large-scale deployments of liquid cooling and air management systems. Good understanding of thermal dynamics, fluid mechanics, and data center More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
DXC Technology
an experienced SAP Solution Architect with a Logistics WM focus to join our growing team. If you are passionate about end-to-end SAP solution architecturefrom solutioning engagement to delivery executionthis is the opportunity for you. As part of our virtual-first approach, you will primarily work remotely with minimal travel while engaging with clients across multiple industries. At … integration and execution of SAP projects. Key Responsibilities: Develop and cost cross-functional SAP solutions to meet client needs. Support new business pursuits through solutioning, proposal engagement, and project delivery of accepted solutions. Work across multiple clients, providing SAP strategy and advisory services. Foster strong stakeholder engagement with DXC, customers, and third-party partners. Lead solution design, implementation, testing … deployment, and early-life support. Align SAP solutions with DXCs delivery model and industry best practices. Assist in defining clients SAP functional roadmaps and portfolios. Provide expert guidance during periods of change, ensuring alignment with SAP-centric process templates and emerging technologies. Contribute into SAP pre-sales activities, including solution costing and proposal development. Continuously enhance DXCs SAP offerings More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Simkiss Guy
strategy. As a key member of the team, you will work closely with colleagues across marketing and product development to ensure a joined-up approach to client engagement and service delivery. As a Software Sales Executive will also mentor junior sales colleagues, providing expert guidance and helping to develop the next generation of sales talent. Reporting directly to senior More ❯
Are you ready to join a company that genuinely values its people? As a Service Desk Planner, you'll be the key point of coordination for engineers and account managers, ensuring smooth and timely servicedelivery for a portfolio of clients. While previous experience in a similar role is ideal, we offer full training to help you More ❯