9 of 9 Service Management Jobs in Farnborough

Location: Farnborough, with flexibility to work from home dependent on business demands We're ready for you to unleash your potential! The Role: The Service Architect is part of the Service Management team which provides consistent & efficient Service Design, Service Transition, Operational Service Delivery … and Continual Service Improvement to Leidos customers. The primary objective of the Service Architect is to use the Leidos product set as well as industry frameworks (ITIL, SecDevOps etc.) to design services that are user-centric. As the Service Architect you will be responsible for the delivery … of cost-effective service solutions that achieves customer's requirements, meets mission needs and which can be fully integrated with the customer's service eco-system What will I be doing? The Service Architect will be responsible for varied deliverables across the Programme; Bids & Proposal Producing Service More ❯

Overseeing development of lower-level designs corresponding to owned areas of the system. Producing detailed engineering artefacts such as: Detailed Designs Failure modes analysis Service Management Designs Designs for onboarding service applications onto virtualized infrastructures Compliance Reports Security Analysis Security and Safety artefacts Capacity and Throughput analysis … large volumes of requirements and information developing clear understanding of customer hot-buttons and needs. Demonstrable knowledge and cognisance of adjacent disciplines, including programme management, customer relationship management, supplier management and service management. In-depth experience of conducting detailed systems engineering trade solutions to assess options … user scenario development in both text-based and model-based approaches. Understanding designing/delivering systems in a Virtualised Environment. Experience of working with Service Oriented Architectures. A strong working knowledge of current IT risks, security implementations, and computer operating and software programs. Excellent understanding of Confidentiality, Integrity and More ❯

lower-level designs corresponding to owned areas of the system • Producing detailed engineering artefacts such as: • Detailed Designs • Failure modes analysis • Designs for onboarding service applications onto virtualized infrastructures • Security Analysis Security and Safety artefacts • Capacity and Throughput analysis • Delivering milestone technical reviews and the associated work product deliverables … large volumes of requirements and information developing clear understanding of customer hot-buttons and needs • Demonstrable knowledge and cognisance of adjacent disciplines, including programme management, customer relationship management, supplier management and service management • In-depth experience of conducting detailed systems engineering trade solutions to assess … user scenario development in both text - based and model-based approaches • Understanding designing/delivering systems in a Virtualised Environment • Experience of working with Service Oriented Architectures A strong working knowledge of current IT risks, security implementations, and computer operating and software programs. Excellent understanding of Confidentiality, Integrity and More ❯

the implementation of services designed and may be required to participate in renewals. What you'll be doing Key Responsibilities: Designs relatively complex managed service solutions to meet client requirements by integrating technology and service design across multiple domains. Conducts sales presentations, product demonstrations, installation, and maintenance of … company products. Designs the Managed Service offering, interfacing with the platform delivery team. Tests and validates new designs features and delivery models or recommend improving existing service offers that is being taken to market Responsible for the service design deliverables of the solution, working with internal teams … and partners to ensure supportability. Supports the validation processes by obtaining sign-off from technical, service, and costing stakeholders. Provides services design of solutions for the client that will be commercially competitive whilst mitigating risk. Maps the client's requirements against the proposed set of service elements and More ❯

coordinate with third-party vendors to drive resolutions Identify, initiate, and process change requests, actively participate in change approval meetings, and help enhance incident management procedures Deliver on-site support as needed, including installations, hardware decommissions, and acting as a technical representative - comprehensive training provided. Main Skills/Requirements … skills, with the ability to explain technical issues clearly and effectively Strong troubleshooting skills, solid understanding of network engineering principles, and familiarity with IT Service Management (ITSM) systems Experience with change management processes or supporting network infrastructure projects is desirable Industry certifications (e.g., Cradlepoint, Ruckus, Cisco) are More ❯

coordinate with third-party vendors to drive resolutions Identify, initiate, and process change requests, actively participate in change approval meetings, and help enhance incident management procedures Deliver on-site support as needed, including installations, hardware decommissions, and acting as a technical representative - comprehensive training provided. Main Skills/Requirements … skills, with the ability to explain technical issues clearly and effectively Strong troubleshooting skills, solid understanding of network engineering principles, and familiarity with IT Service Management (ITSM) systems Experience with change management processes or supporting network infrastructure projects is desirable Industry certifications (e.g., Cradlepoint, Ruckus, Cisco) are More ❯

coordinate with third-party vendors to drive resolutions Identify, initiate, and process change requests, actively participate in change approval meetings, and help enhance incident management procedures Deliver on-site support as needed, including installations, hardware decommissions, and acting as a technical representative - comprehensive training provided. Main Skills/Requirements … skills, with the ability to explain technical issues clearly and effectively Strong troubleshooting skills, solid understanding of network engineering principles, and familiarity with IT Service Management (ITSM) systems Experience with change management processes or supporting network infrastructure projects is desirable Industry certifications (e.g., Cradlepoint, Ruckus, Cisco) are More ❯

of architecture frameworks and languages (e.g., TOGAF, MODAF, NAF, SysML, Archimate). Proven success in large-scale, mission-critical systems engineering projects. Strong stakeholder management and customer-facing skills. Experience with system behavioral modeling, requirements development, and virtualized environments. Understanding of security requirements, accreditation processes, and security documentation. Preferred … Skills Knowledge of Air Traffic Management or safety-related systems. Experience in service management and regulatory compliance. Innovative thinking and effective communication skills. Benefits and Diversity We offer a comprehensive employment package, including pension, private medical insurance, generous leave, and flexible benefits. We are committed to diversity More ❯

location (Bristol preferred, Farnborough alternative) for duration of activity. Success criteria Manage and achieve EA acceptance and validation to client representatives, against requirements and service management processes during Q1 2025. Expected skills & experience required: Client ICT and network standards. Client documentation standards. TOGAF (ideally certified). Archimate (or More ❯