2 of 2 Support Engineer Jobs in Farnborough

client is a global leader in precision test and measurement solutions, serving industries such as telecommunications, electronics, automotive, and aerospace. They are seeking a knowledgeable and customer-focused Customer Support Engineer with hands-on experience in test equipment to join their technical support team. Key Responsibilities Provide technical support for customers using electronic test equipment, both … Collaborate with engineering, product, and sales teams to understand customer requirements and provide tailored solutions. Conduct product demonstrations, training sessions, and technical presentations for clients. Maintain accurate records of support cases, resolutions, and follow-up actions. Assist in the creation of technical documentation, FAQs, and knowledge base content. Keep up to date with new products, industry trends, and customer … analytical, and problem-solving skills. Strong communication skills, with the ability to explain complex technical concepts clearly to non-technical users. Customer-first attitude with a proactive approach to support and issue resolution. Experience with support ticketing systems and CRM platforms is an advantage. Willingness to travel occasionally for on-site support and training. More ❯

Contract Length: 2 months Location: Farnborough Active SC Clearance Required We are seeking an IT Laptop Deployment Engineer to assist with a large-scale device rollout in a Tech Bar-style environment. The ideal candidate will have experience supporting end users, familiarity with Microsoft Intune , and a solid understanding of modern device deployment processes. In this role, the engineer … and ensuring successful user enrollment and setup. This is a hands-on, user-facing role , ideal for someone comfortable with both technical tasks and direct user interaction. Key Responsibilities: Support the deployment of pre-built Windows laptops using Microsoft Intune. Assign devices to users or reset/supply user passwords in Intune as required. Log in on behalf of … complex issues where necessary. Maintain deployment logs and report on completed handovers. Provide excellent customer service to users during setup. Skills & Experience Required: Prior experience in a similar IT support or device deployment role. Strong working knowledge of Microsoft Intune/Endpoint Manager . Familiarity with Windows 10/11, Azure AD join, and user profile configuration. Ability to More ❯