Farnborough, Hampshire, South East, United Kingdom
Context
Network SupportEngineer - Farnborough/Reading Note: current Developed Vetting is a mandatory requirement Opportunity for a Network Engineer to join a well-establish IT organisation that provides professional services and products to defence, government and other public sector clients across the UK. You'll be working … in their technical assistance centre providing technical support whilst delivering excellent levels of service. Responsibilities: Provide support for Cisco routing, switching, and data centre fabric products and services Act as a technical expert in managing and resolving complex network problems Collaborate with customers, vendor, and third parties to more »
including Fire, Police, NHS and Local Authorities. These products include: Software: Learning management system (LMS) technology, competence management software and VR simulation platforms Services: Support services, training, onboarding and consultancy and advice, customer focused policies and processes. Content: e-learning content and 3D content services Innovation: Product roadmap developments … with offices in Farnborough, Edinburgh and Delft. Role Aim The overall aim of the role is to provide excellent first and second line customer support for a range of LPG software products, working initially to support pdrPro Competency Management Platform, but to provide support and cover to … other systems as appropriate. Key Areas of Responsibility Service Desk Support Following standards and processes for service desk support Working with colleagues on consistent approaches to how we prioritise, handle, manage and resolve L1/2/3 issues and incidents Triaging calls and working with colleagues on more »
Are you a skilled IT SupportEngineer with a passion for technology and a desire to work in a dynamic and exciting environment? If so, we have the perfect opportunity for you! We are currently seeking an enthusiastic and dedicated IT SupportEngineer to join one … clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT SupportEngineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the best solutions for our clients. You … days annual leave, Pension, Private Medical - Free Subscription to Perk Box discounts and Wellness app - Access to cutting-edge technology - Full career support and ongoing training - Great career progression Key Responsibilities: - Being a team player in a driven fast-paced Support team - Liaising with our customers, partners, and more »
Employment Type: Permanent
Salary: £25000 - £35000/annum 25 Days holiday, Pension