1 of 1 Remote Active Directory Jobs in Farnham

contact for IT queries via phone, email, and HALO ITSM Log, categorise, and prioritise incidents and service requests Resolve first-line issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide "how-to" support for Office … and Windows 10/11 Excellent communication and customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with Active Directory, Teams telephony, and SharePoint Online Understanding of IT asset management and user lifecycle processes A friendly, approachable attitude ECS Resource Group are an Equal Opportunity Employer, for More ❯