Service Delivery Manager
- Hiring Organisation
- Arwen
- Location
- Farnham, Surrey, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £60,000
that cares about making the internet a better place. You will own the end-to-end delivery of Arwens services for our customers from onboarding and configuration, through day-to-day operations, to continual service improvement and renewal. If you also want to work with smart, kind people … long as you are happy with our monthly and quarterly team meetings which are in person. Key Objectives and Responsibilities As well as Client onboarding, transition & adoption; First line support, knowledge & policies. You will combine modern ITIL service management practices with B2B SaaS customer success. That means: Service delivery & customer ...