Support & Service Lead - Client onsite
Feltham, Greater London, United Kingdom
Skillframe Ltd
will play a critical role in our support team. You will be the point of reference for resolving complex technical challenges, providing guidance, and project oversight and support to clients. Our client is looking for someone who can support their client onsite in Hampton and Guildford, providing support for … support of the company. This is an evolving role and will provide the right person the opportunity to grow into a Service Lead/Project management role that provide both commercial, operational, and technical insight. As the role evolves with the client the company will support and drive … for team members and customers. Respond promptly to incidents and service requests, ensuring adherence to agreed Service Level Agreements (SLAs). Assist in the management and maintenance of client systems, networks, and applications. Recommend best practice and support change via project co-ordination. Collaborate with various support teams more »
Employment Type: Permanent
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