3 of 3 Continuous Improvement Jobs in Fleet

ensuring satisfaction, and collaborating across teams to support retention and account growth Project Delivery Oversight - oversee successful project execution with a focus on customer experience, governance, risk management, and continuous improvement through effective tools, communication, and escalation protocols. Consultancy Services - ensure the consultancy team is equipped and enabled to deliver high-quality, commercially viable solutions, while driving … standardised methods, continuous improvement, and alignment with sales opportunities Customer Support Management - lead a responsive and effective support function by monitoring KPIs, enhancing service offerings, and embedding a customer-centric, knowledge-sharing culture Operational Efficiency - enhance delivery effectiveness by streamlining systems, defining performance metrics, improving collaboration, and implementing business procedures that drive productivity and service chargeability People … Team Leadership - build and inspire a high-performing, innovative operations team through strong leadership, development, workforce planning, and a culture of accountability and continuous learning About the rewards At this company there is on offer: Competitive base salary Bonus scheme 25 days holiday plus Bank Holidays Healthcare Cash Plan Employee Assistance Programme Volunteering Leave Discretionary paid sick leave Flexibility More ❯

cloud infrastructure - moving from Azure to AWS What we're looking for Ideally your technical background will include: Automation using an IaC approach CI/CD Dev Ops and continuous improvement Experience in developed or architected secure environments, pipelines software API Gateways, DNS and load-balancing for a micro service architecture (preferably using CloudFlare) Operating high load More ❯

Compliance and Quality Assurance Ensure processes align with ISO9001 standards and support audit preparation Certification objectives include Cyber Essentials and ISO 27001 Promote a culture of quality, compliance, and continuous improvement CANDIDATE REQUIREMENTS Experience in operations or service delivery within the IT/software sector Proven experience managing technical or professional services teams Strong knowledge of IT More ❯