Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
ErecruitSmart
resolving issues with Sage X3 ERP, Sage Intacct, and their proprietary X3CloudDocs solution and plugins. This is an exciting opportunity to work with cutting-edge software while growing your skills in a supportive, hybrid working environment. To apply for the role of Sage X3 Support Consultant you must have: Customer support experience in resolving software issues Experience of Sage … and work in the UK on an unrestricted basis What you'll be doing: Accurately assess customer issues and business impact, assigning appropriate priority levels. Demonstrate strong call management skills, handling quick wins, urgent issues, and ongoing reprioritisation. Record details, accurate information and track all support calls from initiation to resolution. Own each case fully, coordinating with colleagues, third … understanding of manufacturing and distribution business processes. Proficient in Microsoft Excel (intermediate level) and other MS Office applications. Demonstrates methodical problem-solving and a high attention to detail. Excellent interpersonal and communicationskills, able to simplify technical concepts for users. Provides exceptional customer service, consistently going the extra mile to support users, showing empathy and professionalism under pressure. Strong More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Sky
devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA. Excellent communicationskills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success. Highly organised and self-motivated, thriving in fast-paced environments with More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Sky
devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA. Excellent communicationskills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success. Highly organised and self-motivated, thriving in fast-paced environments with More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Sky
devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA. Excellent communicationskills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success. Highly organised and self-motivated, thriving in fast-paced environments with More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Sky
devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA. Excellent communicationskills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success. Highly organised and self-motivated, thriving in fast-paced environments with More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Sky
devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA. Excellent communicationskills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success. Highly organised and self-motivated, thriving in fast-paced environments with More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Sky
devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA. Excellent communicationskills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success. Highly organised and self-motivated, thriving in fast-paced environments with More ❯
Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
Labyrinth Technologies
for late shifts (post-probation) Opportunities to travel internationally for training and client support The Ideal Candidate We're looking for a motivated, detail-oriented self-starter with excellent communicationskills and a passion for IT solutions. You should have at least two years' IT or application support experience and the technical expertise to hit the ground running. About … you: 2+ years troubleshooting hardware/software issues 2+ years in customer-facing IT support Microsoft SQL Server experience Windows Operating Systems knowledge Networking skills (TCP/IP, UDP, VLANs, Wireshark, Netstat, etc.) Automation experience and exposure to APIs Telecommunications knowledge (desirable) RF troubleshooting (P25, TETRA, DMR LMR) (desirable) Full UK driving licence(desirable) Industry certifications (CompTIA, Microsoft, CCNA … desirable) This is a fantastic chance to grow your career with a company that truly invests in its people. How to apply for the role: If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other More ❯