1 of 1 User Experience Jobs in Fleet

Train with our customer support and engineering teams to learn Fleet's features, common customer questions, troubleshooting guides, and documentation search techniques. Deploy Fleet independently to understand the customer experience and product functionality. Collaborate with the customer success team by participating in calls to address support issues. Be the first responder in customer Slack channels for reported problems, questions … with others. Exhibit excellent communication and collaboration skills, working closely with customer success, engineering, and product teams. Maintain a customer-centric mindset, focusing on delivering value and a positive user experience. If these qualities describe you, we'd love to connect and see if we're a good fit. Experience: 2-3 years supporting Windows, Linux, or MacOS … Terraform, and osquery is a plus. Communication: Outgoing, customer-facing, enjoys problem-solving and assisting stakeholders. Openness: Flexible and receptive to new ideas and workflows. Required: IT background with experience in device management solutions such as Fleet, Intune, Jamf Pro, Workspace One, etc. Understanding of macOS, Windows, Linux core services like Autopilot, ABM/ASM, MDM, ADE, APNs, syslog More ❯