1 of 1 Microsoft 365 Jobs in Fleetwood

and efficient IT support to all end-users within the organisation. This role focuses on desktop services within a full Microsoft environment, including Microsoft 365 (M365). The IT Support Engineer will handle IMAC (Install, Move, Add, Change) activities, manage incident processes, fulfil service requests, and assist with problem management. The role requires a commitment to … On-site Canteen Local discounts/benefits Early Finish Fridays Main Responsibilities (but not limited to): Desktop Support: · Provide 1st and 2nd line support for desktop services within a Microsoft environment. · Manage and troubleshoot issues related to Microsoft 365 applications and services. · Perform IMAC activities for hardware and software installations, moves, adds, and changes. · Ensure all … work. · Lead on specific change work as requested by Senior managers Requirements to be considered: · Proven experience in a 1st and 2nd line IT support role. · Strong knowledge of Microsoft 365 and desktop services in a Microsoft environment. · Excellent troubleshooting and problem-solving skills. · Familiarity with IT service management frameworks and tools (e.g., ITIL, ServiceNow). More ❯