Desktop infrastructure. You'll have the opportunity to collaborate with cross-functional teams, implement efficient systems, and contribute to our mission of delivering outstanding service to our customers through highly reliable, secure, flexible, and efficient technology. The End User Support Analyst role is essential for ensuring that end-users … you the autonomy to deliver what the business needs. In this role, you can expect to: Be a single point of contact for the Service desk resolving 1 st and 2 nd level incidents, service requests and standard changes, primarily supporting end user devices and services, assisting with … application-based support to over 1000 employees across the organisation from multiple locations, by prioritising and managing workload effectively, managing multiple open Incidents and Service Requests tickets simultaneously. Provide remote support using tools to troubleshoot and resolve issues without physically being present by taking control of their devices. Ensuring more »
Minimum 5 years of relevant experience. Experience, Skills & Knowledge: *Technical authority across relevant platforms. *Strong leadership skills and excellent communication abilities. *Experience with IT service desk software and SLA management. *Proactive learner with solid technical skills in MS Technologies. *Ability to multitask, prioritize, and solve problems effectively. Personal Qualities … Team player and leader committed to achieving results. *Enthusiastic about customerservice and continuous improvement. *Highly self-motivated with exceptional attention to detail. *Comfortable with empowerment, responsibility, and working in high-pressure environments. *Willingness to work unsociable hours and travel when required. *Possession of a full UK driving more »
will join the team of transport professionals based on our site in Shotton, working as a team to ensure the smooth running of the customer contract. You will be responsible for creating UK road loads for our customers in their SAP system and ensuring that delivery plans are met … and loads are optimised for payload and cost. Key responsibilities Planning loads for UK road movements to all UK delivery points. Provide information to customerservice and respond to queries. Maximise payloads. Liaise with customers and suppliers. Prepare documentation to facilitate customer returns. Ensure the system is … accurate and up to date. Resolve road planning related issues for customer service. Deputise for Despatch Planning and Road Scheduling Team Leader as appropriate. About you: Ideally you will have previous experience in a logistics role and with SAP. You will have excellent communication and organisational skills, as well more »
Job Title: Fire & Security Service Engineer - Chester & North Wales Branch Location: Mold Salary: £25,000 to £35,000 Job type: Full time - Permanent The Important Bit - The Package Salary in the region of £25,000 to £35,000 (starting level dependent on experience), plus bonus with potential earnings of … manager with onsite support when required Opportunity to progress within the branch or in other departments and branches Local area work, minimal travel to customer sites. No overnight stays 30 days annual leave Additional day off for your birthday New Company van, laptop, mobile phone and uniform Regular team … awards recognising performance Permanent contract, working predominantly Monday to Friday 8am to 5pm but with flexibility to suit. Company pension Christmas bonus The Role - Service Engineer (Fire & Security) No two days are the same for our Security and Fire Alarm Engineers, but one thing is for certain - they're more »
