2 of 2 Remote/Hybrid Technical Support Jobs in Flintshire

frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Role: Senior Technical Support Specialist (Enterprise Agentic AI) Company: Ema Unlimited Inc. Location: London Employment Type: Full-time/Remote 1. About Ema (Why Ema) Ema is building … critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. In this world, support is not reactive . Support is production reliability, trust preservation, and system learning . At Ema, Senior Technical Support Specialists ...

human twice. That window is for warm handoffs of in flight tickets, weekly team syncs, and live coaching. 3 to 5 years of technical support experience, ideally in a SaaS or ecommerce environment supporting mid-market or enterprise customers. Comfort triaging issues across web and native mobile, with ...