Technical Support Analyst
- Hiring Organisation
- The Work Shop
- Location
- Fordingbridge, Hampshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
modify and disable or delete User accounts with the correct security groups in a hybrid environment Take ownership on IT tickets in the ticketing system and work through them accordingly Good knowledge of Oracle Database structures and Reporting Key Competencies of the Technical Support Analyst: Demonstrate strong customer service … attitude Solid communication skills Organised and has efficient time management skills Strong attention to detail Ability to work interdepartmentally Exercise strong critical thinking and problem-solving capabilities Proficient in Microsoft O365 Suite, Call Center unity desired Desktop and Laptop security encryption for Mac and PC. Active Directory Management ...