IT Technician
- Hiring Organisation
- Tech Mahindra
- Location
- Fort William, Scotland, United Kingdom
looking for a Junior IT Support Technician to provide first-line technical support to end users. The role involves assisting with common IT and PC-related issues, ensuring users can work effectively with minimal disruption. Key Responsibilities Provide first-line support for end users via phone, email … ticketing system Troubleshoot and resolve common IT issues, including: PC and laptop problems Password resets and account access issues Software installation and basic configuration Network connectivity (Wi-Fi, VPN) Set up and prepare IT equipment (laptops, desktops, mobile devices) Assist with onboarding and offboarding of employees (user accounts ...