1 of 1 Remote 3rd Line Engineer Jobs in Gateshead

3rd Line Telecoms Engineer Gateshead (Hybrid) | £37,000 + Car/Allowance | Full-Time, Permanent Our clients are a national MSP with over 250 staff and 10 sites across the UK — and we’re looking for a skilled 3rd Line Telecoms Engineer to join their growing Unified Comms team in … Gateshead. What You'll Do: Provide 3rd line support for VoIP, SIP, PBX, SBCs & connectivityEscalation point for 1st/2nd line engineersDeploy and support telecoms solutions across customer and internal networksWork with platforms like 3CX, Mitel, Teams Direct Routing, etc.Liaise with vendors, carriers, and clients to deliver top-tier serviceWork with the Development team as … well as the BAU team. What You’ll Need: Proven 3rd line telecoms/UC experience (MSP background ideal)Strong knowledge of SIP, hosted VoIP, SBCs, firewalls, and networking (TCP/IP, QoS)Experience with Teams Direct Routing, 3CX, Gamma Horizon, or similarFull UK driving licence (occasional travel required) What You’ll Get: Hybrid workingCompany car or More ❯