5 of 5 Analytical Skills Jobs in Gateshead

Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost … operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. … productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green More ❯

input in needed - Working with the team to grow the development of the Business Analysis Practice and promoting best practice and developing new processes in line with industry standards Skills and Experience required: - Proven experience of capturing and documenting customer requirements, creating detailed software specifications - Microsoft Azure DevOps experience to capture requirements - Strong MS Office skills, in particular … Visio, PowerPoint, Excel and Word - Attention to detail - Experience of working on projects simultaneously - Solid Analytical skills with an interest in data and systems It would be highly desirable if you had experience in Digital Transformation (Microservices), experience of the SDLC in an Agile environment, data modelling and any utilities experience. Please apply for immediate interview. CBSbutler is More ❯

Role: Commercial Insights Analyst Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead/Bristol or Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Commercial Insight Analyst is a key member of our analytics team focused on financial and commercial performance … Collaboration and strong relationships with internal departments like Finance, Operations, and Workforce Management is key. We're looking for a detail-oriented professional who not only has strong technical skills (particularly in Power BI and Excel) but also understands call centre operations and terminology - enabling them to contextualize data and spot opportunities for efficiency or revenue enhancement. Responsibilities will … or operational efficiency. This can include refining the data collection methods, automating aspects of the reporting (to reduce manual work), or conducting ad-hoc analyses when new questions arise Skills and Experience Required Experience & Domain Knowledge: A minimum of 3 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector More ❯

of customer provided data and insights to deliver a compliant solution to meet customer needs and to assess level of risk in solution design Excellent written and verbal communications skills with evidence of having authored and presented detailed proposals to clients A creative problem solver, able to look at a situation and generate imaginative but realistic and compliant solutions. … Competencies and Specific Skills: Takes ownership and accountability Commercially minded People focused Achievement driven Superior analytical ability Superior communication skills Robust and commercially balanced decision-making Flexibility Excellent reasoning & judgement Leadership skills Self-motivated and can motivate others Strategic and commercial thinker Superior facilitation & presentation skills Continuous improvement mindset Team player and able to work More ❯

Approval Transition to Project Management Project Manager Workload Reporting Pipeline Project Coordination Risk Coordination and Escalation Project Manager Support Outcome Review and QA Integration Documentation and Reporting Process Improvement Skills & Experience Demonstrated experience in change management within a software delivery or IT environment. Experience coordinating projects and working within a PMO setting. Change Management Knowledge Analytical and Reporting … Skills Risk Management Expertise Organisational and Coordination Skills Problem-Solving Abilities Effective communication and interpersonal skills Familiarity with ITIL frameworks and Agile methodologies is a plus Preferred Qualifications ITIL Foundation Certification Certified Change Management Professional (CCMP) Project Management Professional (PMP) or PRINCE2 Certification Bachelor's degree in Information Technology, Business Administration, or a related field Due to More ❯