ICT Support Apprentice
1 Kings Court, Kingsway South, Team Valley Trading Estate, Gateshead, England
Hybrid / WFH Options
Hybrid / WFH Options
LM GLOBAL TELECOMS LTD
Problem Resolution: Resolve issues related to desktop and laptop computers, operating systems, software applications, printers, and peripheral devices. Incident Management: Log incidents and service requests accurately in the IT service management system. Track and monitor progress to ensure timely resolution. Escalation: Escalate unresolved or complex issues to 2nd Line Support or other relevant IT teams, providing detailed documentation of the More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 a year
Posted: