Gateshead, Tyne And Wear, United Kingdom Hybrid/Remote Options
SaleCycle
portfolio of accounts. The CSM will collaborate closely with internal teams, resolve client issues, and develop strategic plans to meet client needs while maximising product/service adoption. Strong communicationskills, a problem-solving mindset, and an ability to manage time and resources effectively are essential for success in this role. Key Responsibilities: Client Relationship Management: Build and maintain … Understand client goals, challenges, and business needs to provide tailored solutions and ensure customer satisfaction. Regularly engage with clients to gather feedback, assess satisfaction, and identify opportunities for improvement. CommunicationSkills: Serve as the liaison between clients and internal teams, ensuring clear, transparent, and timely communication. Proactively share relevant product/service updates and industry insights to clients. Communicate … 2+ years of experience in Account Management, Client Success, or a similar customer-facing role. Proven track record of managing client relationships and driving account growth and retention. Strong communication, negotiation, and interpersonal skills. Excellent problem-solving abilities and the ability to work under pressure to meet client needs. Experience in strategic planning and managing complex accounts. Ability to prioritise More ❯
Gateshead, England, United Kingdom Hybrid/Remote Options
C&C Group
enjoys the challenge of providing innovative data services and software solutions to help solve the problems faced by our clients. This is a customer-facing role that requires strong communication and relationship-building skills with both internal and external stakeholders. You will be the crucial link between clients and our technical teams, focusing on translating business requirements clearly and … for your product portfolio and act as the primary point of contact for our clients for queries relating to your products. You will assist in the creation of the communication plans for each product release. You will interact with our customers, capturing their requirements for change or adding new products and services. You will manage the various SharePoint product communication … manage your time effectively and prioritise tasks in line with agreed priority objectives. A good eye for detail and a thorough approach when completing tasks where accuracy is important. Communicationskills with the ability to contribute to conversations with groups or individuals of internal or external stakeholders. Excellent listening skills with the ability to take real interest and More ❯
Gateshead, England, United Kingdom Hybrid/Remote Options
C&C Group
and foster and take to market new initiatives. The ability to work as part of a team in preparing tenders to win new business or retain existing business. Confident communicationskills with the ability to host conversations with groups or individuals of internal or external stakeholders. Experience of working within the technology sector and an understanding of the software … development and product management lifecycle. Individually organised with the ability to manage your time effectively and prioritise tasks on merit Excellent listening skills with the ability to take real interest and understand the customers’ business requirements or issues. Ability to communicate at all levels within an organisation. Demonstrable experience of working across multiple IT projects at the same time. … A good eye for detail. Highly Preferable: Excellent analytical skills with an interest in data and systems. Excellent presentation skills including the ability to use MS Office products to create engaging reporting and presentations Experience in digital transformation – legacy systems to modern architecture patterns (e.g. microservices) Experience of using Microsoft Azure DevOps to aid with the documentation and More ❯