1 of 1 Collaborative Working Jobs in Gatwick

limited to): Network installations and support. Troubleshooting hardware and firmware issues on all various forms of equipment. Deploying new logical networks via Change Control. Working with new customers to onboard them to new solutions. Being a first responder for customer logged vaults. Configuring and deploying network equipment. Adhering to … updates within the ticket handling system. Ensuring the escalation process is followed and any issues are communicated appropriately to internal and customer management teams. Working alongside HPE TAC teams to resolve customer issues. Required skills and attributes Proven networking background spanning at least 5 years. Exceptional customer service skills … the ability to simplify technical detail. Highly organised with the ability to work in a fast-paced, structured manner to meet tight deadlines. Confident, collaborative working style and able to interface with people of all levels. Proactive approach to work activities & support of colleagues. Demonstrated ability to recognise More ❯