to gathering customer insights through continuous research, competitor & Voice of Customer analysis. Engage others in the team with proactive customer feedback collection and sharing Translate insights into actionablerecommendations, advocating for changes that will directly impact customer satisfaction and loyalty Communicate key insights and action requirements in a convincing and engaging manner to decision makers Customer More ❯
a maternity cover contract, running until May 2026, and is confirmed inside IR35. What You Will Do: • Analyse complex data using advanced software and systems to deliver actionable insights. • Collaborate with internal and external engineering teams to raise SAP orders, track costs, and report on status alignment. • Lead process improvement initiatives, identifying opportunities for efficiency and More ❯
a maternity cover contract, running until May 2026, and is confirmed inside IR35. What You Will Do: • Analyse complex data using advanced software and systems to deliver actionable insights. • Collaborate with internal and external engineering teams to raise SAP orders, track costs, and report on status alignment. • Lead process improvement initiatives, identifying opportunities for efficiency and More ❯
Experience Required: Experience conducting usability studies and user testing. Understanding of core principles of user-centred design and interaction. Ability to identify usability issues and make clear, actionable recommendations. Confident in testing physical, digital and immersive prototypes. Strong communication skills with the ability to present findings effectively. Proactive and collaborative mindset, comfortable working in agile delivery More ❯
assess digital interfaces. - Collaborate with UX Designers to identify friction points and recommend improvements to usability and flow. - Capture and communicate user insights in a clear and actionable format to support design decisions. - Contribute to the creation of benchmarking insights, user personas, and attribute tracking. - Actively participate in sprint planning, maintain relevant testing documentation, and support … Will Bring: - Proven experience conducting usability studies and user testing. - Strong understanding of user-centred design principles and interaction design. - Ability to identify usability issues and provide actionable recommendations. - Excellent communication skills to present findings effectively to multidisciplinary teams. - A proactive and collaborative mindset, comfortable working in an agile environment. In this role, you will play More ❯
