2 of 2 Applications Engineer Jobs in Gerrards Cross

possible. Escalate the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. Excellent communication ...

support tickets within agreed SLAs Analyse, diagnose and resolve customer issues where possible Maintain, track and close support tickets using Jira Install and customise applications for new customers Work closely with clients to identify activities required for implementation and ensure delivery in a timely and high-quality manner Required ...