Helpdesk Technical Support Analyst
- Hiring Organisation
- FINTEC recruit Ltd
- Location
- Gerrards cross, Buckinghamshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £32000 - £37000/annum
closing tickets updating information as required Delivery user training sessions (remotely or on-site) Involved in Quality assurance tests or bug fixes pre customer release Working closely with the internal wider team to ensure customer service and continuous improvement Skills and Experience required for the Technical Support … Qualification or degree in a relevant discipline At least 2 years of working in a second line technical support helpdesk role Experience with service desk ticketing using tools such as Jira or similar Extensive Experience in Application Support; SQL ; Windows operating systems ; Databases and Remote Access Tools Fluent ...