Gerrards Cross, Buckinghamshire, England, United Kingdom
Mobilus Ltd
and experience with SQL, Windows, databases and remote access tools. They will have previously worked in an enterprise software support environment and be familiar with ticketing tools, such as JIRA or similar. They must be clear and confident communicators, with excellent analytical and problems solving skills. Candidates with desktop support experience only will not work, as well as software More ❯
following – Application Support/Windows/Databases/Remote Access Tools A hands-on and enthusiastic person who is quick to learn Experience working with service desk ticketing tools (Jira) Work effectively with a high degree of autonomy Excellent interpersonal and communication skills and enjoy working in a fast-paced environment More ❯
Gerrards Cross, Buckinghamshire, South East, United Kingdom
Walsh Employment
nurses, and healthcare professionals under time pressure Hands-on experience with: SQL/databases Windows operating systems Application Support Remote Access Tools Familiarity with ticketing systems any platform (e.g. Jira, Zendesk, ServiceNow) Must be highly fluent in English , both spoken and written Must be able to drive the office is not accessible by public transport Must live within … and resolving incoming support calls and tickets within SLA timeframes Working collaboratively with development teams to escalate and resolve more complex issues Maintaining ticket logs and issue resolution through Jira or similar platforms Delivering user training for new customers and updates Testing and quality-assuring bug fixes prior to release You will regularly interact with time-constrained clinicians, so More ❯
