Cardiff, Llanrumney Community, South Glamorgan, United Kingdom
IntaPeople
Urgent 3rdLine Service Desk Engineer contract - 3 months intially Cardiff (onsite) - £175-£210 p/day We know the rate is a little lean for the skills but if you're at a loose end for a few months and can work in Cardiff, with a great team, please don't hesitate to apply. … We're looking for a skilled 3rdLineEngineer who can take ownership of infrastructure, security, and support across a varied client estate. If you’re comfortable with Microsoft environments, proactive about automation, and solid in backup and disaster recovery please apply now for more details. What You’ll Be Doing: Infrastructure & Microsoft Stack Manage … Attend monthly client reviews—add value, answer questions, and advise on upgrades. Ticketing & Support Handle tickets from start to finish: triage, investigate, resolve, document. Collaborate with internal teams and 3rd parties when needed. Develop knowledge base articles to improve support speed and consistency. The absolute ideal skills mix would include: 3-5+ years in a, IT support or More ❯
Now Hiring: 3rdLine Service Desk Engineer Cardiff (onsite) Full Time - this role will run on a 4 days on 4 days off pattern We're looking for a skilled 3rdLineEngineer who can take ownership of infrastructure, security, and support across a varied client estate. If you re … Attend monthly client reviews add value, answer questions, and advise on upgrades. Ticketing & Support Handle tickets from start to finish: triage, investigate, resolve, document. Collaborate with internal teams and 3rd parties when needed. Develop knowledge base articles to improve support speed and consistency. The absolute ideal skills mix would include: 3-5+ years in a, IT support or More ❯
Cardiff, Llanrumney Community, South Glamorgan, United Kingdom
IntaPeople
Now Hiring: 3rdLine Service Desk Engineer Cardiff (onsite) Full Time - this role will run on a 4 days on 4 days off pattern We're looking for a skilled 3rdLineEngineer who can take ownership of infrastructure, security, and support across a varied client estate. If you’re … Attend monthly client reviews—add value, answer questions, and advise on upgrades. Ticketing & Support Handle tickets from start to finish: triage, investigate, resolve, document. Collaborate with internal teams and 3rd parties when needed. Develop knowledge base articles to improve support speed and consistency. The absolute ideal skills mix would include: 3-5+ years in a, IT support or More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid/Remote Options
Operations Resources Limited
IT Managed Services 3rdLine Service Desk Engineer Location: Cardiff, United Kingdom Location: Hybrid working Salary: to £35000 Hours: 40hrs per week, which will include a rota. Job Summary: The ThirdLine Service Desk Engineer will be responsible for providing advanced technical support, managing the infrastructure and security requirements of the … more efficient ways of working. Backup Management Working with My clients SaaS backup solution to ensure efficient and smooth operation Triaging tickets received via service desk escalation. Liaising with 3rd party support for critical requests. Disaster Recovery and Restore Testing Management: Manage, Review, and ensure the Disaster Recovery Plan is fit for purpose, via detailed documentation in conjunction with More ❯
ThirdLine Service Desk Engineer Annual Salary: £30,000 - £35,000 Location: Cardiff Job Type: Full-time - Shift Pattern Applies We are seeking a ThirdLine Service Desk Engineer to provide advanced technical support, manage infrastructure and security requirements, and ensure system availability across various platforms. This role is ideal for someone … Manager). Excellent problem-solving and communication skills. Proficiency in managing virtual machines, network devices, and security systems. Strong analytical and reporting skills. To apply for the ThirdLine Service Desk Engineer position, please apply online or for more information please contact me on More ❯