Bridgend, Glamorgan, United Kingdom Hybrid / WFH Options
3rdLine IT SupportEngineer Up to £45,000 Hybrid (Bridgend/Remote) Are you a seasoned 3rdLine IT Engineer ready to take on complex challenges in a dynamic hybrid environment? We're partnering with a rapidly growing MSP looking to strengthen their technical team with … a confident, capable 3rdLine Engineer. If you're passionate about solving deep technical issues and enjoy working with the latest tech stack, this could be your next big move. Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. What You ll … VMware (clustered environments) Sophos (XG firewalls, Central suite), Datto, Veeam, Acronis HPE/Aruba Networking, VLANs, routing, MPLS Hosted VoIP (e.g. Gamma Horizon) What We re Looking For: Solid 3rdLinesupport experience in an MSP or fast-paced environment. Deep knowledge of Microsoft and Office 365 ecosystems. Strong networking experience including VLANs and routing. More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Operations Resources Limited
IT Managed Services 3rdLine Service Desk Engineer Location: Cardiff, United Kingdom Location: Hybrid working Salary: to £35000 Hours: 40hrs per week, which will include a rota. Job Summary: The ThirdLine Service Desk Engineer will be responsible for providing advanced technical support, managing the infrastructure and security requirements … Working alongside an extremely talented team, you will have every opportunity to show your potential, and excel in a challenging, and rewarding environment. Role Requirements Microsoft Infrastructure Management: Support the current infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain controllers, file servers, hosted RDS environment, and other hosted services. Maintain patching schedules for VMs … more efficient ways of working. Backup Management Working with My clients SaaS backup solution to ensure efficient and smooth operation Triaging tickets received via service desk escalation. Liaising with 3rd party support for critical requests. Disaster Recovery and Restore Testing Management: Manage, Review, and ensure the Disaster Recovery Plan is fit for purpose, via detailed documentation in More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Operations Resources Limited
IT Managed Services 3rdLine Service Desk Engineer Location: Cardiff, United Kingdom Location: Hybrid working Salary: to £35000 Hours: 40hrs per week, which will include a rota. Job Summary: The ThirdLine Service Desk Engineer will be responsible for providing advanced technical support, managing the infrastructure and security requirements More ❯