2 of 2 Remote Client Onboarding Jobs in Glamorgan

configuring and supporting our product suite, and providing ongoing technical support. You will also collaborate with Account Managers, product, engineering and analyst teams to deliver exceptional service and drive client success. About Insight by Insight by is a dynamic B2B arm of providing data and analytics solutions to partners in the insurance industry. We empower our partners with actionable … insights to optimise their operations, improve customer experience, and drive business growth. What you'll be doing: Client Onboarding: Manage the technical onboarding process for new clients, ensuring smooth implementation of Insight by solutions. Provide technical guidance and support during initial setup and integration. Conduct training sessions to educate clients on product functionality and best … practices. Product Configuration and Support: Configure and customise Insight by products to meet specific client requirements. Troubleshoot and resolve day-to-day technical issues reported by clients. Provide timely and accurate responses to client inquiries related to product features, APIs, and data delivery. Account Management Collaboration: Partner with Account Managers in pre-sales meetings to provide technical expertise More ❯

a high-performing consulting team, responsible for delivering seamless onboarding experiences for new clients. From day one, you'll act as the trusted technical advisor, owning the client relationship post-sale and ensuring their technical needs are fully understood and addressed. Working closely with internal pre-sales, service desk, and account management functions, you'll play a … crucial role in building long-term partnerships by identifying opportunities to add value across client environments. This is an ideal role for a hands-on technical professional - perhaps from a service desk or infrastructure background - looking to step into a client-facing, consultative role with a strong blend of delivery, onboarding, and relationship management. Key Responsibilities … Own the technical onboarding of new clients once initial project scopes are signed off by the pre-sales team. Develop strong, trust-based relationships with client stakeholders from day one. Understand client infrastructures, pain points, and requirements, ensuring smooth integration into our clients managed services. Act as the bridge between technical delivery teams and clients during More ❯