2 of 2 Remote Customer Retention Jobs in Glamorgan

potential. As we continue to grow, we're looking for aSenior Product Managerto help lead the team and drive success. The Role We're seeking someone who brings leadership, customer focus, commercial awareness, and analytical thinking. This role supports the overall P&L and drives change across product development, data, digital, pricing, marketing, underwriting, and operations - ensuring we deliver … excellent customer outcomes. You'll play a key leadership role within a small, core product team. You'll shape strategy, lead execution, and act as a mentor and coach - supporting development and encouraging innovative thinking. Key Responsibilities Leadership & People Lead strategic planning and influence senior stakeholders across the business. Build strong relationships within Admiral Money and across the wider … and identify opportunities. Support the Head of Product in developing, training, and empowering the team. Product Design & Strategy Own the strategy and roadmap for direct, in-life, and insurance customer journeys-defining, business casing, and delivering initiatives. Design and implement customer retention and in-life lending propositions. Collaborate with the Digital team, other product lines, and More ❯

Annual Insurances vertical - including Confused.com. This is a senior strategic role, responsible for embedding design thinking into our business strategy, building high-performing teams, and delivering experiences that drive customer value, commercial outcomes, and long-term innovation. Youll inherit and lead a team of 8 (product designers, content designer, visual designers, and user research), empowering them to shape products … strategy to the details of a quote journey. What you'll be doing: Business Strategy & Design Thinking Partner with senior leadership to translate revenue goals into actionable strategies, embedding customer insight and design thinking across product, marketing, and commercial functions. Team Leadership & Development Lead, coach and scale a multi-disciplinary design and research team. Foster a culture of experimentation … clear career paths. Product Discovery & Delivery Define and oversee design discovery practices that de-risk decisions. Identify and capitalise on opportunities for innovation (think AI) as well as translating customer insight into roadmaps that deliver measurable value and support innovation at pace. Customer Acquisition & Retention Lead cross-functional initiatives to improve acquisition, retention, and More ❯