2 of 2 ServiceNow Jobs in Glamorgan

in structured PMO environments (Waterfall & Agile) Skilled in stakeholder management and translating tech into business terms Experience with tools like MS Project, Azure DevOps, ServiceNow, SharePoint Nice to have: Experience delivering projects into internal support/ops teams Familiar with ITSM and ITIL frameworks Start date is flexible but ASAP More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Software Engineering Manager (ServiceNow) is responsible for developing and implementing solutions for incident management, problem management, change management, service request management, and other ITSM processes in ServiceNow. The manager … will create and maintain technical documentation, including design specifications, configuration, and deployment guides and will lead a team of ServiceNow developers to implement and maintain the platform. Manager will also work directly with the ITSM Product Owner to provide technical guidance and support with requirements definition and validation for ITSM … related solutions and processes. What you'll do Lead the strategic development and implementation of ITSM automation solutions, incorporating ServiceNow platform to enhance the efficiency and effectiveness of IT service delivery and support. Manage and cultivate a team of ITSM Engineers, overseeing the design, construction, testing, and deployment of ITSM More ❯