26 to 47 of 47 Social Skills Jobs in Glamorgan

escalation point for service quality and user-experience issues Coordinate operational response during major incidents Coach and guide Service Operations Engineers to improve triage, communication, and ownership Ensure operational readiness, documentation, and standards are consistently met Work with engineering teams to convert recurring issues into fixes or improvements What Youll … Solid understanding of modern Workplace/EUC technologies (M365, Intune, Entra ID, Autopilot etc.) Proven involvement in problem management, RCA, and continual improvement Excellent communication skills, especially during service disruption Ability to remain calm, pragmatic, and decisive under pressure Empathy for end users and a passion for improving ...

response Good understanding of Identity & Access Management, ideally including Entra ID, PIM, MFA or SSO Broader knowledge of Microsoft Azure and cloud security Strong communication skills with the confidence to work with technical teams, suppliers and non-technical stakeholders Microsoft security certifications, CISSP or a relevant cyber security qualification ...

Management System (LMS). Key Requirements: Experience delivering IT or digital training. Strong Microsoft 365 knowledge. Experience creating training materials and user documentation. Excellent communication and presentation skills. Ability to engage stakeholders and adapt training for different audiences. Degree in Education, Learning & Development or a related field, or equivalent experience. ...

incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers … environments Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills Strong communication and stakeholder management skills Experience using HaloPSA or similar PSA platforms Experience producing and interpreting service performance metrics Full UK Driving Licence. Benefits: Staff ...

Test team. Good knowledge of test planning, validation, NCRs, root cause analysis and corrective actions. Ability to interpret engineering drawings and specifications, with strong communication skills and a track record of continuous improvement. And this is what you'll get: Competitive salary. Wellbeing and insurance policies. Career development. ...

strong software engineering background, with the ability to understand code and challenge technical decisions. - Experience improving team performance, delivery and engineering processes. - Strong communication and stakeholder management skills. - Experience with Java, Oracle or large-scale web platforms would be beneficial. - Exposure to AI-assisted development, platform modernisation or financial services ...

practical challenges involved in delivering projects. Experience using tools such as Microsoft Project, Excel, Smartsheet or similar project management and reporting systems. Excellent communication, negotiation and influencing skills. A proactive and practical approach to problem-solving. The ability to manage multiple workstreams in a fast-paced environment. A practical understanding ...

using Trimble Field View. Experience setting up projects, forms or workflows within Field View. Strong IT and systems skills. Good Microsoft Office knowledge. Excellent communication and organisational skills. Confidence supporting colleagues and explaining processes. A proactive and solution-focused approach. Ability to manage multiple priorities and stakeholders. Desirable -Construction, civil ...

defining and applying architecture strategy, standards, patterns, policies and roadmaps. * Experience of architecture governance, technical assurance and managing architectural risk across complex services. * Strong communication and stakeholder management skills, with the ability to explain technical concepts clearly and influence senior business and technical stakeholders. Desirable criteria for a Technical ...

Manager in establishing engineering priorities and technical strategy, providing technical insight into resource requirements, engineering risks, design maturity and areas requiring additional technical capability Skills & Experience - Project Systems Architect (not exhaustive): Ideally you will have attained a relevant role related degree, but we are also open to applications … issues and single points of failure Excellent interface management skills, particularly where responsibility crosses engineering teams, departments, suppliers or external engineering partners Excellent communication and stakeholder-management skills, with the ability to communicate complex technical concepts clearly to engineers, project teams, senior management, customers and non-technical stakeholders ...

compliant with governance standards * Monitor performance and continuously optimise AI systems * Mentor and develop a small team of engineers while promoting best practices Skills & Experience * Strong experience with AI engineering, or software engineering (e.g. Python, Java, JavaScript/TypeScript etc.) with libraries/frameworks such as PyTorch, TensorFlow etc. … architectures and data pipelines * Knowledge of security, compliance, and governance principles from a development perspective * Proven mentoring and team development capabilities * Excellent communication and stakeholder management skills * Strategic, hands-on approach with a focus on delivery This is a hybrid role in central Cardiff, with a starting salary ...

contract performance Leading regular customer service reviews and producing performance reports Identifying opportunities for continual service improvement Supporting ITIL-based service management initiatives Managing communication around major incidents and supporting recovery activities Supporting contract renewals and commercial discussions with suppliers Managing supplier relationships and performance Working with UK and European … Experience of project management methodologies Good commercial awareness, including service costing and contract discussions A good understanding of hardware, software and Windows environments Strong communication and stakeholder management skills Excellent attention to detail and the ability to manage multiple priorities You will need to be comfortable working with both ...

Internal Quality Assurer (IQA) Health & Social Care Location: Cardiff (Hybrid, 3 days per week in Head Office) Salary: £31,000 - £35,000 per annum Job Type: Full-time, Permanent Hours: Monday to Friday, 9:00am - 4:30pm About the Role Our client is seeking an experienced and qualified Internal … Estyn inspection frameworks and quality standards. Experience delivering training, coaching, or learner support. Full UK driving licence and access to your own vehicle. Excellent communication, organisational and leadership skills. Desirable Requirements Experience leading or mentoring a team of Assessors or IQAs. Experience coordinating EQA visits. Previous involvement in Estyn inspections. ...

ideally have: HND or Degree in Computer Science, Mathematics or a related discipline. A minimum of five years' software development experience. Strong VB.NET programming skills … within an engineering or industrial environment. Experience of, or an interest in, machine control, motion control or hardware integration. Excellent analytical, problem-solving and communication skills. A proactive approach with the ability to manage multiple technical projects. Experience with PLCs or laser control systems would be advantageous ...

Application or Technical Support. · Working knowledge of Web/PC environments. · Experience with Jira or similar. · Experience with Bitbucket or similar. · Strong SQL skills (SELECT, INSERT, UPDATE and DELETE/… System procedures/System procedures). · Experience with PowerShell or another scripting language. · Strong troubleshooting and problem-solving skills. · Excellent attention to detail. · Clear communication skills. The Ideal Candidate We're looking for someone who enjoys getting to the root cause of technical issues rather than simply passing tickets on. ...

maintaining strong stakeholder relationships and ensuring projects remain on track from both operational and commercial perspectives. This is a highly visible position requiring strong communication, organisation and influencing skills rather than deep technical expertise. Key Responsibilities Lead, mentor and develop a team of Project Managers and PMO staff. … telecommunications, security, public-sector or related projects. The ability to act as a bridge between technical and non-technical stakeholders. Strong organisational, planning and communication skills. Desirable Experience Technology implementation or deployment environments. CCTV, security systems, surveillance, smart infrastructure or related technology sectors. Public-sector or local authority customers. Service ...

insights to focus assessment priorities. Document findings clearly and contribute to Phase 1 deliverables (report-out + plan of action). Required Skills 7+ years SAP ECC FI experience Results-driven SAP FICO Functional Consultant with 7+ years of hands-on experience delivering end-to-end experience across Order … integration, and foundational basicABAP debugging knowledge to ensure optimal system performance. Strong experience in production support/stabilization/continuous improvement Excellent stakeholder communication and documentation skills Able to work onsite and drive outcomes with minimal oversight ...

defects or NCRs through to close-out. Strong understanding of ITPs and inspection processes. Ability to work independently and provide objective technical assurance. Strong communication and reporting skills. Excellent IT literacy. Desirable Experience on large-scale commercial, hospitality, entertainment or mixed-use developments. Previous experience on an arena, stadium, hotel … specifications Comfortable challenging non-conforming work Independent and objective in their approach Proactive in identifying potential issues before they become defects Strong in communication and stakeholder management Organised and methodical Comfortable working directly with subcontractors and project teams Confident presenting quality issues at project and site meetings Digitally ...

defects or NCRs through to close-out. Strong understanding of ITPs and inspection processes. Ability to work independently and provide objective technical assurance. Strong communication and reporting skills. Excellent IT literacy. Desirable Experience on large-scale commercial, hospitality, entertainment or mixed-use developments. Previous experience on an arena, stadium, hotel … specifications Comfortable challenging non-conforming work Independent and objective in their approach Proactive in identifying potential issues before they become defects Strong in communication and stakeholder management Organised and methodical Comfortable working directly with subcontractors and project teams Confident presenting quality issues at project and site meetings Digitally ...

desire to progress into a broader SaaS sales role will also be considered. You'll Need: Proven B2B sales or business development experience. Strong communication and relationship-building skills. Confidence conducting client presentations and software demonstrations. Excellent written skills, particularly around proposals and tender responses. A proactive approach ...

managing the full sales cycle and building strong customer relationships. You'll need: Experience managing the full sales cycle, from qualification to close Strong communication, negotiation and influencing skills Confidence with outbound sales activity (calls, emails, virtual meetings) Experience maintaining accurate CRM records and reporting on pipeline activity Excellent ...

experience Ideally some experience of selling IT Services, Managed Services, and Technology in businesses. Proven track record of achieving or exceeding sales targets. Excellent communication and negotiation skills. Strong organisation skills. Resilient, self-motivated, and target driven. Strong objection-handling abilities Good IT skills and experience using EXCEL … appointments set, and revenue generated - strong earning potential. Company Pension. 25 days holiday per year plus bank holidays (rising with service). Regular staff social events, including hospitality events at sports fixtures, away days and client events. Working hours Monday - Thursday 9am - 5pm/Friday 9am - 4pm. ...