Customer Success Manager
- Hiring Organisation
- Bromcom Computers Plc
- Location
- Cardiff, South Glamorgan, Wales, United Kingdom
- Employment Type
- Permanent
software changes and improves. This role requires knowledge of the Welsh education system, including its unique statutory returns, curriculum arrangements, and bilingual communication requirements. Job Functions Act as a Customer Success Manager for Welsh schools and local authorities that go live applying your knowledge of the Bromcom product to provide … e.g. Post-16 data collection, Welsh Census, Curriculum for Wales, bilingual reporting). Act as a point of escalation for Welsh customers, ensuring that communication and support is sensitive to language and policy differences. Respond to Welsh customers on Community. Manage your own calendar to ensure that your time ...