2 of 2 Support Technician Jobs in Glamorgan

JMC Aviation are working with a MRO based near Cardiff , looking to recruit a new Support & Engine Storage Technician to join their team. This company are global leaders in Aircraft Maintenance, Aircraft Storage and Disassembly services. The role has arisen as the company is growing on the maintenance arm of their business, while welcoming the introduction of a … Care Company Annual Bonus Company Pension Plan Additional Type training The Role: The primary purpose of this role is to administer all aspects of engine wrapping and storage, and support 145 as specified under main responsibilities. Other duties involve: Carry out all periodic humidity inspections on all stored engines Liaise with customer regarding events and rectification Ensure all engines … out loading and unloading of all engines and cradles Inspect and document (including pictures) all incoming engine cradles and engines Maintain a forklift license (up to 15 ton) to support 145 Gain and maintain crane driver authorisation to support 145 Gain and maintain fuel bowser driver authorisation to support 145 Carry out facility and equipment maintenance and More ❯

About the Role We are looking for a Service Desk Analyst to join our IT Services team, providing high-quality first-line support to a wide and varied user base. You will act as the 'customer champion,' ensuring reported difficulties are managed effectively through to resolution, while delivering a professional and customer-focused service. This role requires strong IT … support experience, a sound understanding of ITIL practices, and excellent communication skills. You'll be part of a team that plays a critical role in maintaining reliable IT services to staff, patients, and stakeholders. Duties & Responsibilities Act as the primary contact for users, ensuring all incidents and requests are logged, tracked, and resolved in line with service levels. Develop … and maintain strong working relationships with customers and service users. Maintain databases and information flows that support service management, including carrying out audits and producing scheduled/ad hoc reports. Communicate with the customer base regarding downtime, service changes, and incident updates. Resolve user issues promptly, drawing on first principles and previous experience. Shadow colleagues to build knowledge of More ❯