Service Desk Analyst - FTC
- Hiring Organisation
- Change Digital – Digital & Tech Recruitment
- Location
- Glasgow City, Scotland, United Kingdom
issues Management/support of a large pool of laptops Management/support of remote working Management of user administration Mobile device support, including BlackBerry, iPhone or Android devices AV and VC overflow support Managing spare PCs, upgrades and replacements Setting up new joiner IT equipment Accurate ticket logging … advanced skills in Office 365 Technical skills: Microsoft Windows 10, Microsoft Active Directory Microsoft Windows Server File management system e.g iManage MDM solution (Blackberry UEM & Intune) Collaboration Tools (MS Teams, Zoom) CRM software Remote working solutions eg.VPNs and Citrix Building PCs and troubleshooting support issues Highly motivated and willing ...