14 of 14 CRM Jobs in Glasgow

Monitor customer satisfaction and retention risks. Act as the main point of contact for customer queries. Collaborate with Sales, Support and Onboarding teams. Keep CRM records and account activity up to date. Proactively engage customers to drive value and usage. Produce concise account plans and follow-up actions. The Candidate ...

aligned with customer needs and ServiceNow’s platform evolution. Strategic Impact Shape and maintain the global ServiceNow offerings portfolio in assigned areas (like AI, CRM, ITx, Employee Experience), ensuring relevance across industries and regions. Translate portfolio strategy into roadmaps, investment plans, and innovation themes. Drive competitive differentiation, ensuring each offering ...

DevOps and CI/CD principles Knowledge of integration technologies (e.g. APIs, ESBs, message queues) Experience designing or integrating with enterprise applications (e.g. ERP, CRM, EAM, CMS) Strong knowledge of service management principles (ITIL) and experience contributing to service design and operational readiness. Demonstrable experience designing solutions that span infrastructure ...

commercial, IT. Extensive list of contacts already established in the relevant sector Proven track record of billing to target Knowledge and experience of using CRM/ATS A background in working in a client facing role Proven teamwork skills Strong telephone and written communication to business level Self motivated Tenacity ...

across integrations, data flows and enterprise applications. The Role As a Dynamics 365 Developer, you will be responsible for developing and maintaining business-critical CRM solutions whilst collaborating with technical and business stakeholders to deliver improvements across the wider Microsoft ecosystem. You will be involved in: Developing and enhancing Dynamics … Dataverse solutions Building custom plugins, integrations and APIs Supporting and optimising existing CRM functionality Working across the Power Platform, including Power Automate and Model-Driven Apps Troubleshooting and resolving production issues Improving system performance, scalability and reliability Supporting data integrations with internal and third-party systems Contributing to deployment, release ...

experience and support business growth. Represent our client at industry events, trade shows, exhibitions, and networking opportunities. Maintain accurate records and sales activity through CRM systems. Ensure excellent customer service and professional representation of the company at all times. Job Requirements: Experience in business development, sales, or account management within … commitment to delivering results. Strategic thinker with strong problem-solving capabilities. Analytical mindset with experience interpreting sales data and market trends. Proficiency in CRM systems and Microsoft Office applications. Ability to work independently, manage multiple priorities, and perform effectively under pressure. Willingness and flexibility to travel extensively throughout the assigned ...

# ServiceNow CRM Transformation Lead - Managing ConsultantGlasgow, London, Manchester, Newcastle Bank HouseApply for this job* Permanent* Experienced Professionals* Strategy & Transformation* ID 525842-en\_GB## **CAPGEMINI INVENT**At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients … help sell and deliver ServiceNow-enabled customer, revenue and ecosystem transformation programmes and grow the Business Technology portfolio within our clients.As a Managing Consultant – CRM Transformation, you will help clients redesign customer-facing and revenue-generating operating models using ServiceNow’s workflow platform, AI capabilities and ecosystem integrations.You will ...

contract award Work closely with technical consultants during discovery and solution design Develop referral partner relationships and expand local market presence Maintain accurate CRM records, pipeline management and forecasting Collaborate with marketing on campaigns, events and customer engagement activities Identify opportunities to introduce wider services where they add genuine customer … closing new business opportunities Strong relationship-building and stakeholder management skills Excellent communication, presentation and proposal writing abilities Experience managing a sales pipeline and CRM Commercially astute with strong negotiation skills Self-motivated and resilient Desirable Experience within Managed Services or IT Services Cyber Security awareness Existing local business network ...

Sales Execution & Negotiation Prepare and deliver compelling proposals, quotes, and presentations. Negotiate terms and pricing to maximise profitability while ensuring customer satisfaction. Maintain accurate CRM records of activities, interactions, and opportunities. Market Awareness & Reporting Stay informed on industry trends, competitor offerings, and market developments. Provide regular forecasts, reports, and updates … business. Excellent organisational and time-management skills, able to manage multiple opportunities simultaneously. Strong problem-solving abilities with a customer-centric mindset. Proficiency with CRM systems and sales productivity tools. Excellent verbal and written communication skills. Why Join Us? If youre a consultative solution seller who thrives onnew-logo hunting ...

Sales Execution & Negotiation Prepare and deliver compelling proposals, quotes, and presentations. Negotiate terms and pricing to maximise profitability while ensuring customer satisfaction. Maintain accurate CRM records of activities, interactions, and opportunities. Market Awareness & Reporting Stay informed on industry trends, competitor offerings, and market developments. Provide regular forecasts, reports, and updates … business. Excellent organisational and time-management skills, able to manage multiple opportunities simultaneously. Strong problem-solving abilities with a customer-centric mindset. Proficiency with CRM systems and sales productivity tools. Excellent verbal and written communication skills. Why Join Us? If youre a consultative solution seller who thrives onnew-logo hunting ...

sales process from initial enquiry through to order completion Providing ongoing account management and aftersales support Maintaining accurate pipeline and customer records via CRM systems Working closely with internal sales and marketing teams to support growth objectives Monitoring market trends and competitor activity within the renewable sector The Candidate … Strong track record of achieving sales targets Excellent communication and relationship-building skills Ability to manage your own territory and workload effectively Experience using CRM systems and Microsoft Office Full UK driving licence The Package Total salary 48,000 - 72,000 Base salary 40,000 - 60,000 depending on experience ...

combines UX thinking, commercial awareness and data-driven decision making. You'll lead a small team while working cross-functionally with marketing, trading, content, CRM and development teams to deliver meaningful improvements that positively impact both customers and business performance. The Role: Lead the optimisation of key customer journeys across … business recommendations. Work closely with external development partners to deliver high-quality website improvements. Collaborate with internal stakeholders across digital, marketing, content, SEO, CRM and trading functions. Coach and develop a small team of Digital/CRO Analysts, helping to build capability across the business. Champion a customer-first, data ...

customer experience across inbound and outbound activity. Customer & Process Excellence Maintainaccuratecustomer records and contact details. Follow all sales, compliance, and data protection requirements. Use CRM and sales systems correctly at all times. Escalate risks, complaints, or vulnerabilities appropriately. Work closely with wider teams to resolve issues and improve outcomes. Outbound … activity. Desirable Experience in outboundor inbound sales and retention Experience working with SMB or business customers. Knowledge of telecoms or B2B services. Experience using CRM and sales Benefits Tailored benefits make a real difference. Thats why we offer a comprehensive range to support your growth, wellbeing, and everyday life. ...

Capgemini Invent is seeking a ServiceNow CRM Transformation Lead – Managing Consultant to drive customer and revenue transformation programs across UK offices. You will shape operating models, lead client delivery, and collaborate with AI & Digital Acceleration to maximise business value. The role requires extensive consultative experience, strong stakeholder engagement … track record of delivering complex CRM and service transformations with ServiceNow capabilities. #J-18808-Ljbffr ...