5 of 5 Remote CRM Jobs in Glasgow

platforms (Avaya, Cisco, Genesys) to Amazon Connect. Design and implement IVR/contact flows, Lex conversational bots, Contact Lens analytics, and agent assist capabilities. Integration & Ecosystem Architect integrations with CRM/ITSM platforms (Salesforce, ServiceNow, Dynamics, Pega), WFM/QM systems, and identity management solutions. Build API-driven architectures, event streams, and Real Time analytics pipelines using AWS services (Lambda More ❯

relationships with key individuals within the current and target customer bases. Work with the estimating and customer service teams to guarantee customer satisfaction. Preparation of sales plan pipeline, targets, CRM and KPI reporting. THE CANDIDATE: Extensive experience of selling to brands, contract packers and retailers with an established personal network of contacts and relationships in target markets. Excellent solution sales More ❯

Cisco, Genesys) to AWS Connect. Design and deploy IVR/contact flows, Amazon Lex conversational bots, analytics tools, and agent support solutions. Integration & Ecosystem Development Architect seamless integrations with CRM and ITSM platforms (Salesforce, ServiceNow, Dynamics, Pega), WFM/QM tools, and identity management systems. Build API-driven architectures and real-time analytics pipelines leveraging AWS services such as Lambda More ❯

different phases of testing (including System Test, Integration Testing, User Acceptance Testing, Performance Testing, Operational Acceptance Testing, etc). Knowledge and experience of testing Web applications and/or CRM systems. Experience of writing SQL Statements (or other database Query languages or Tools). Experience of MS D365 CE or D365 F&O. Experience of SmartBear Testing tools (TestComplete, Zephyr More ❯

remote working with occasional travel Competitive pension contributions and a comprehensive benefits package Key Responsibilities: Architecture and Design of D365 Solutions including (but not limited to) Dynamics CE/CRM, Power Platform, and wider D365 Platform Maintain up-to-date knowledge of Dynamics 365 CRM platform developments, including wave releases, new features, and best practices, and proactively incorporate them into … components of Dynamics 365 Able to consult and advise clients on the capabilities of the broader Dynamics platform Significant experience of designing and leading solutions using Dynamics CE/CRM Experience of leading project teams in close collaboration with clients Experience of Data Governance and Information Protection principals Experience of designing and implementing solutions using Microsoft Azure Awareness of user More ❯