Configuration, Customization, standard workflows, dashboards, forms, and views is a must. A detailed knowledge and understanding of all CE functional areas including Sales, Marketing, Customer Service and Contact/Case Management. Knowledge and experience of Azure Dev Ops. Adept at leading requirement gathering workshops. Excellent presentation and demonstration skills. Business process mapping, modelling and documentation knowledge. Good understanding of More ❯
In this role, you will act as a key enabler of data-driven decision-making within the Employee Relations CaseManagement (ER CM) function. You will be responsible for transforming complex ER data into compelling visual narratives that highlight trends, risks, and opportunities, helping stakeholders across the organisation take informed action. By applying best practices in data storytelling … and translate it into actionable insights will be critical in driving a culture of excellence and continuous improvement across the ER function. To be successful as an Employee Relations CaseManagement Data & Insights Specialist, you should have experience with: Experience with HR analytics preferably in financial services, ability to collect, manipulate and analyse data into easily identifiable insights. … executive reporting, and presenting data findings to leaders in a clear and compelling way. Familiarity with AI and automation frameworks for reporting and data processing. Understanding of ER processes, casemanagement tools and metrics. Advanced Excel skills, and proficiency in data visualisation tools (e.g., Power BI, Tableau, Qlik view and analytics platforms) You may be assessed on the More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
RECRUITMENTiQ
platform. Backed by a global leader in legal technology, we're accelerating into a dynamic phase of growth with big ambitions to become Scotlands go-to solution for legal case management. To support our continued expansion, were growing our Implementation Team and looking for a talented and motivated Training and Implementation Consultant. If youre passionate about client success and … issues and spot enhancement opportunities Integrating third-party apps with CaseLoad where required Staying current on platform updates and legal tech trends Required Skills and Experience Experience with legal casemanagement systems (e.g. Denovo, LEAP, Clio, Lawware) Strong understanding of legal workflows and operations Proven experience managing client onboarding or software implementations Excellent communication, presentation, and interpersonal skills … Great organisational skills with the ability to juggle multiple projects Business analysis experience (e.g. requirements gathering, UAT, mapping) Strong grasp of software training and user mentoring Change management and client success know-how Eagerness to quickly get to grips with software updates Familiarity with legal accounts/cashroom processes High IT literacy, including Microsoft Office and remote meeting tools More ❯
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
Senior CaseManagement Developer UK-based (99% hybrid working - work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or casemanagement platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and More ❯
the nature of the work, the successful candidate requires an active and transferable SC clearance. This role is joining a small team, exploring how to incrementally replace a legacy casemanagement system with digital services which meet the Government Service Standard. Key Responsibilities: Work with the Principal Technical Architect to define, maintain and own the technical strategy and More ❯
platform. Backed by a global leader in legal technology, we're accelerating into a dynamic phase of growth with big ambitions to become Scotlands go-to solution for legal case management. To support our continued expansion, were growing our Implemen... More ❯