IT Service Performance Analyst
- Location
- Glasgow, Scotland, United Kingdom
play a critical role in strengthening our global IT operations by evaluating processes, identifying opportunities for increased productivity, driving automation, and implementing continuous improvement initiatives. Power without pause. Heating, cooling and oil-free air without end. We keep our customers' worlds on. From world-class events that … Service Performance Analyst: Lead and govern ITIL processes, particularly in IT Asset and Configuration Management, overseeing policies, procedures, and asset lifecycle management. Drive continuous improvement and automation initiatives by identifying, evaluating, and managing appropriate tools and techniques for service configuration. Collaborate with IT Security to ensure ...