2 of 2 Remote/Hybrid Customer Engagement Jobs in Glasgow

organisations, while actively leading business development and the growth of our practice.You will work closely with clients to tackle their biggest challenges, including redesigning customer journeys, delivering change roadmaps, aligning business and technology transformation and standing up new AI and agentic services. Your focus will be on driving operational … improvements and cost reduction, enhancing customer experience and strengthening market competitiveness.You will bring deep knowledge of the GB retail energy market, gained through experience working for or with energy retail suppliers and/or code managers, alongside a strong blend of consulting and industry expertise in delivering technology-driven ...

data strategy, automation tools, and AI-driven solutions. Help customers align technology with business outcomes using Softcat's consultative framework. Solution Design & Technical Engagement Lead discussions around data platforms, analytics, AI, and automation. Stay up to date with emerging technologies and trends in AI, Automation, and data platforming. Customer Engagement & Account Strategy Support high-value Public Sector organisations.Collaborate with Account Managers to deliver rich customer experiences. Collaboration & Enablement Partner with cross-functional teams and external vendors to ensure seamless delivery. Work closely with Oakland to drive services sales. Service Delivery Oversight Coordinate with Professional Services ...