5 of 5 Remote/Hybrid Customer Experience Jobs in Glasgow

organisations, while actively leading business development and the growth of our practice.You will work closely with clients to tackle their biggest challenges, including redesigning customer journeys, delivering change roadmaps, aligning business and technology transformation and standing up new AI and agentic services. Your focus will be on driving operational … building, and mentoring junior colleaguesExperience delivering a range of technology-driven Energy Retail transformation programmes, your experience should cover:Customer Experience (CX) Strategy: Designing and implementing CX strategies that enhance customer engagement, improve satisfaction, and align with business objectivesCustomer Journey Transformation: Mapping end-to-end journeys ...

scale transformation programme within a complex organisation with a significant presence across Scotland and the UK. This is a major transformation initiative covering technology, customer journeys, ways of working and organisational culture. The organisation is investing heavily in modernising how it operate, introducing new technology with the customer experience in mind while supporting its people through a significant period of change. You'll join an established Business Change function and work alongside project teams, senior leaders and a wide range of stakeholders to make sure transformation is successfully adopted and embedded across the organisation. The Company ...

support your career development and the skills demand within the company, certifications etc.YOUR PROFILETo succeed in the role, you will bring the following experience:Big Deals experience : Proven experience shaping and winning £10m+ multi-year, multi-tower enterprise transformations, including building CFO-grade business cases, influencing capital … allocation decisions, and structuring outcome-based or risk-reward commercial models under executive scrutiny.Leadership Experience : Proven ability to build and lead teams, mobilising and managing projects to successful delivery over a minimum 6-8 years of experience.Strategic Thinking, Problem Solving, Stakeholder Management & Communication : Ability to rapidly understand complex business ...

your career development and the skills demand within the company, certifications etc.Your ProfileOur ideal candidate will bring a combination of the following skills and experience:Consulting & Leadership Experience: Previous consulting experience, including at least one year delivering operating model, or organisational design work. Proven ability to build … transformation initiatives.Execution & Solution Delivery: Leading and planning the execution of workstreams, applying structured methodologies, and contributing to service redesign efforts that optimise customer experience through digital capabilities.Business Development & Growth : Identifying opportunities for new work, expanding client relationships, and supporting sales efforts by shaping compelling value propositions and proposals.It ...

Gamma is seeking a CX Support Consultant - Cisco to join the CX Support Operations. This Level 2 role focuses on confident technical and operational support for Cisco Webex and related CX tooling, handling incidents end-to-end, and escalation when required. You will join a team that values ownership, collaboration … delivering clear customer communications. Hybrid working in Manchester or Glasgow reflects our flexible approach. #J-18808-Ljbffr ...