4 of 4 Remote/Hybrid Customer Service Jobs in Glasgow

design of Pega application structure, including framework and implementation layering, class hierarchy, and reuse strategy. Architect and govern the use of Pega Collections and Customer Service case types, ensuring correct extension of out-of-the-box capabilities. Define the approach for integrating Pega Customer Decision … enable Next-Best-Action and Next-Best-Payment strategies. Ensure collections decisioning, workflows, and customer treatments meet regulatory, audit, and compliance requirements across geographies. Provide architectural oversight for integrations with core banking systems, payment gateways, CRM systems, and external agencies. Define non-functional architecture covering performance, scalability, availability, resilience ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

looking for, from you? Outstanding communication skills, face-to-face, over the phone and across social media. Experience in a fast-paced, customer service role: You will spend most of your day speaking to people new to or re-engaging with Nine Twenty. Experience managing your own diary ...

immediate value to customers. It’s simple to understand, easy to sell, and requires no technical background. This means you can build a large customer base quickly and start earning recurring income from day one. Once you’ve demonstrated success with the core product, you’ll unlock access … potential of AI, you’ll fit right in. Your Background Might Include: Telephone sales Tele marketing Telesales openers Merchant services Automotive sales Customer service Call centres experience Debt collectors SME business experience Your Skills/Traits: Organised and self-motivated Resilient and goal-oriented Excellent communicator Fast learner ...