1 to 25 of 39 Customer Service Jobs in Glasgow

between customers and GAP Group is carried out in an efficient and effective manner. The Role: Based in our Glasgow Head Office, the Rehire Service Delivery & Supply Chain Manager will be responsible for improving the value and reducing the risk of GAP Group's supply chain. The successful candidate … Sound commercial acumen and effective negotiation skills Strong leadership skills with the ability to drive performance within their team. An effective communicator with exceptional customer service and influencing skills. Proven analytical skills and proficient in completing supplier agreements. Knowledge of the hire/construction industry would be a more »

to be Unrivalled in Developing People."? Role Details What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management … Kura desktop estate and deliver operational enablement utilising in-house resources. To manage highlighted security alerts and provide a robust and proactive level of service for all stakeholders. To manage and improve the overall Kura Infrastructure estate as defined by strategic parameters, focusing on consolidation, efficiency and capability enablement. more »

Due to the continued success and expansion of Magdalene we have an exciting opportunity for a Service Desk Administrator to be part of our Service Team, working in our 24x7 Service Management Centre in Kirkintilloch, Glasgow Note - you will be required to work 2 days on/… nights on followed by 4 days off. Magdalene is a leading telecom services supplier offering a complete end to end service across the UK and Ireland. Magdalene provides specialist services to our clients in the fixed, mobile and utilities infrastructure networks for both public and private sectors of the … solutions. The role & responsibilities: In this full time, permanent role, you will be part of a team working on a 24x7 shift pattern providing service support to our customers, from receipt of issue through to resolution. You will be scheduling and allocating work and providing excellent support to our more »

to be Unrivalled in Developing People." Role Details What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management more »

Field Service EngineersRequired - Immediate Start!! Competitive Salary rates + O/T + Door to Door Pay + Company Van Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire . As a Field Service Engineer your role will be … to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company equipment, you will be responsible for: Fault diagnosis, repair and routine maintenance of specialist vehicles and … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »

to be Unrivalled in Developing People." Role Details What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management more »

Field Service Engineer Glasgow £34,000 - £35,000 Basic + Overtime (OTE £60,000) + Career Progression + Technical Training + Company Van + Door to Door + Growing Company + Package + Immediate Start Earn in excess of £60 '000 in your first year as a field service … engineer and thrive working for a company where you will receive technical development and become a specialist in a great industry. You will be customer facing working for a great company who are recognised as market leaders. This expanding and forward thinking business specialises in providing a high quality … service to customers in commercial industries & due to excessive growth, they are looking to bring on and invest in an additional field service engineer. Significantly increase your earnings with continuous overtime, paid at a premium rate whilst working with a company who will invest in you to become more »

to be Unrivalled in Developing People."? Role Details What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management … Kura desktop estate and deliver operational enablement utilising in-house resources. To manage highlighted security alerts and provide a robust and proactive level of service for all stakeholders. To manage and improve the overall Kura Infrastructure estate as defined by strategic parameters, focusing on consolidation, efficiency and capability enablement. more »

An exciting opportunity to be involved in the transformation of business ways of working , which enhances both customer and colleague experiences. This role offers the ability to bring previous technical and business knowledge together whilst developing new skills Initially working within the Project team to design, develop and implement … technical backgrounds to develop software applications, automation processes, and digital solutions using a low-code or no-code platforms - Creatio. Citizen Developers leverage their Customer Service and/or Back Office expertise and creativity to enhance operational efficiency, innovate business processes, and drive digital transformation initiatives. Key responsibilities more »

Are you enthusiastic about delivering exceptional customer service within the telecom industry? Vendora Telecommunications is actively seeking dynamic individuals to join our team as Telecom Customer Service Representatives. About Vendora: Vendora is a leading provider of telecom solutions, dedicated to delivering top-notch services to our … We specialize in offering innovative telecom products and services tailored to meet the evolving needs of businesses and individuals. Role Overview: As a Telecom Customer Service Representative, you will be pivotal in ensuring customer satisfaction and loyalty. Your primary responsibilities will include: Managing incoming customer inquiries … timely information regarding our telecom products, services, and billing inquiries. Troubleshooting technical issues related to mobile devices, internet connectivity, and other telecom services. Resolving customer complaints and concerns efficiently, striving for first-call resolution whenever possible. Processing orders, service activations, and cancellations following company policies. Documenting customer more »

ensuring ERP system tracks quotes, invoicing, PO creation, and goods receipt. Understand procurement principles, contract administration, and licensing. Manage interfaces between supplier management. Excellent customer service to internal and external stakeholders. IT supplier processes comply with corporate governance requirements. Maintain IT supplier and contract data. Ensure IT contracts more »

providers, housebuilders, local authorities, and housing associations. Develop strong, long-term relationships with clients, understanding their unique needs and exceeding their expectations. Deliver exceptional customer service, ensuring a smooth buying experience and fostering brand loyalty. Achieve and exceed ambitious sales targets through effective account management strategies. Identify new … communication, interpersonal, and negotiation skills. The ability to build strong, trusting relationships with clients at all levels. Strong understanding of the trade sector, including customer needs and buying behaviours. A self-motivated, ambitious, and results-oriented approach. We offer a competitive compensation package, including: Salary of circa more »

software industry. Their unique, tailored approach empowers small businesses and large enterprises alike, and their platform is backed by a reputation for innovation and customer success. This is an exciting opportunity for an experienced sales professional to join their dynamic team and make a real impact. Why this company … Market Leader: They are a recognised innovator in the software space, with a global customer base and a track record of success. Consultative Approach: They focus on building lasting partnerships with clients, understanding their unique needs, and delivering tailored solutions. Strong Reputation: They are known for their exceptional customer service, cutting-edge technology, and commitment to client success. Remote Working: Enjoy the flexibility and autonomy of working from home while being part of a collaborative and supportive team. Rewards & Benefits: Competitive Salary: £40,000 - £45,000 basic salary, with an on-target earning potential of £70,000. more »

implementation of energy storage projects, which will involve establishing and maintaining project management and procurement processes such as, tracking client submittal obligations, development of customer client interfaces, managing and supporting the transfer of information between client and customer. non- conformances and contract modifications. Knowledge of energy storage systems, engineering … project status updates in a clear and concise manner. Manage communication flow for contract submittals, project reporting, invoicing, vendor submittals and other documentation between customer, project team, and suppliers. Liaise with both internal and external project stakeholders on an ongoing basis. Support subcontractor operations daily through coordination and scheduling. … Take ownership of the subcontractor schedule including job flow and customer experience. Identify the critical path required to achieve a given task and manage until completion. Problem solve unique situations as they arise. Actively participate in developing and maintaining online business management tools used for the development and execution more »

an excellent opportunity for foreign travel to work directly with customers to develop and deliver solutions. Our clients are banks, central banks; insurance companies, service providers and our applications process high volume payments for some of the largest institutions worldwide. Due to our continued growth and expansion, we have … The Role As our Software Support Engineer, you will bring your experience in application support to Aperta and your core responsibilities include: Owning individual customer incidents reported directly of via our front end support staff, ensuring delivery of solutions in line with the SLA agreements, meeting deadlines and quality … customising and supporting business applications preferably in the financial services industry. The applications are parameterised via custom tools requiring a detailed understanding of the customer's workflow. Demonstrable ability to liaise with customers and internal staff at all levels to develop requirements for new customer requirements and work more »

in the elevator and escalator industry, it is our mission to improve the flow of urban life. We are currently looking for an Area Service Manager (lifts) to lead a team of maintenance professionals, who provide on-site customer service, and to plan and manage the field … service operations in the area. This particular vacancy covers the Central Belt of Scotland. Area Service manager position is an exciting opportunity for anyone in or outside of the Lifts industry - this individual will need to have excellent communication skills, management experience and will be managing our commercial … clients with a high level of professionalism and dedication. Key Responsibilities as an Area Service Manager: Ensuring customer satisfaction through quality of service and precise communication Accountable for equipment safety and performance Accountable for resolving customer service quality complaints Accountable for solving and closing the more »

delivery to ensure a blended learning approach. Collaborate with subject matter experts to develop content relevant to our SIPP business, including compliance, risk management, customer service, and technical skills. Manage the learning management system (LMS) to track training progress, monitor participation, and assess the effectiveness of learning initiatives. more »

to be Unrivalled in Developing People."? Role Details What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management … Kura desktop estate and deliver operational enablement utilising in-house resources. To manage highlighted security alerts and provide a robust and proactive level of service for all stakeholders. To manage and improve the overall Kura Infrastructure estate as defined by strategic parameters, focusing on consolidation, efficiency and capability enablement. more »

Join our utilities client's team as a Contract Customer Service Administrator and be the heartbeat of our service excellence! This role, based in our clients Glasgow office, offers a fantastic opportunity to make a meaningful impact. Role Overview: As a Customer Service Administrator, you … provide top-notch support and assistance to our valued customers. This is a 5-days-a-week contract role, ensuring our customers receive unparalleled service every day. Key Responsibilities: Handle customer inquiries with professionalism and a customer-first mindset. Process customer requests, ensuring accuracy and efficiency. … Collaborate with internal teams to address and resolve customer concerns. Maintain detailed and organized records of customer interactions. Qualifications: Previous experience in customer service and administration Excellent communication skills and a friendly demeanor. Strong organizational skills and attention to detail. Ability to thrive in a dynamic more »

to stakeholders and highlighting relevant opportunities to the team Working closely with technical teams & partners to support continuous improvement of marketplace channels. Supporting the customer service team with daily tasks and resolving product issues highlighted or improving customer experience Working for Trespass You will receive 30 days … holiday (increasing to 32 by 2 years’ service) to ensure you keep a healthy work-life balance and have lots of exciting plans in place to look forward to Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors Relaxed dress more »

Network Engineer with solid IT Infrastructure skills ? Would you like to work for a company that has the same passion for delivering high quality customer service as you? They are a company that will be highly focused on developing you as an individual, invested in growing your skills more »

Mobile security officer LOCATION: Glasgow SHIFT PATTERN: varied, 37.5 hours per week PAY RATE: £13.30 per hour ABM UK, a leading provider of facility service solutions in the UK, is seeking a Mobile Security Officer to join their dedicated team. With over 30 years of industry experience, ABM UK … Security Officer, you will play a vital role in maintaining a safe and secure environment for our clients. With a focus on delivering exceptional service, you will have the opportunity to work across a variety of locations, ensuring that each site receives the highest level of security and protection. … regular patrols of designated areas to deter and detect unauthorized activity Monitor CCTV systems and respond promptly to any incidents or alarms Provide excellent customer service by assisting visitors and addressing their inquiries or concerns Control access to restricted areas and maintain accurate records of visitor information Respond more »

a range of industries. The team is made up of skilled professionals who are passionate about technology and committed to delivering the best possible service to their clients. About the Role: As a Business Development Manager, you will be responsible for converting solid warm leads and new business opportunities … to date with industry trends and identify potential opportunities. Collaborating with the sales team to develop proposals and pitch to potential clients. Providing excellent customer service to clients Requirements: Proven track record in B2B sales, preferably in the technology industry Excellent communication and interpersonal skills Strong negotiation and more »

to create software applications, automate processes, and develop digital solutions using low-code or no-code platforms such as Creatio. Citizen Developers utilise their Customer Service and/or Back Office knowledge and creativity to boost operational efficiency, innovate business processes, and spearhead digital transformation initiatives. Key Responsibilities more »

About the role Ensuring we deliver excellent service to our customers with a key focus on testing, identifying and rectifying potential defects. Continuously drive improvement in customer processes by ensuring feedback is captured and acted upon via key stakeholders. Key responsibilities Reviewing customer service processes and … ensuring they meet required and documented standards. Review of recorded customer voice interactions against the SF Customer Experience guidelines. Testing key controls within customer delivery processes are being operated as designed and are delivering the desired customer outcomes. Identifying and recommending process and control improvements to … and skills Experience in Financial Services (Mandatory) Contact Centre processes and procedures. Life products/investment experience. Pension journey knowledge. Microsoft Packages (Word & Excel) Customer Service skills. Has experience in, and be comfortable with, reviewing and checking the work of other colleagues. Demonstrate a desire to help drive more »