2nd Line Support Engineer
- Hiring Organisation
- Armstrong Talent Partners
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
Support role, ideally within a Managed Service Provider (MSP). Windows Desktop & Server environments Active Directory, Group Policy Networking fundamentals (TCP/IP, DNS, DHCP, VPNs) Microsoft 365 and Azure administration Telecoms platforms: Gamma, Giacom, SIP Trunk Call Manager Ability to manage and resolve tickets efficiently within SLA targets. Experience … Line responsibilities. Windows Server (20162022) Virtualization: VMware or Hyper-V Microsoft 365, Azure, Intune Networking: Firewalls, VPNs, VLANs, Wi-Fi, DNS/DHCP Backup solutions and basic disaster recovery procedures Telecoms: SIP, VoIP, call routing, line diagnostics Scripting or automation (basic level desirable) Certifications (Desirable) Microsoft ...